Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miranda Astrid Miranda Sanchez

Acuña, Coah

Summary

Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Capable of managing multiple projects and developing innovative solutions, with skills and experience both in working as a part of a team and individually.

Overview

10
10
years of professional experience

Work History

Product Modeling Specialist

Fabricas Elena, S. De R.L. De C.V. (Construction Specialties)
09.2019 - Current
  • Sales System implementation, development and maintenance.
  • Interpreting and translating fabrication, manufacturing, design, and pricing rules into programmable logic to create and write rules for product configuration in the system.
  • Troubleshooting and debugging system errors.
  • Evaluated users needs and feedback to drive product and service improvements.
  • Procedures documentation and creation of internal and external users guides.
  • Contributing to the design and infrastructure of new features.
  • Collected, arranged, and input information into database system.
  • Assisted with internal and external users training, explaining technical information in clear terms to promote better understanding and system usage.
  • Used ticketing systems to manage and process support actions and requests.
  • Assisted with updating technical support best practices for use by team.

CCT Configurator, Invoicing, Reporting and General

Fabricas Elena, S. De R.L. De C.V. (Construction Specialties)
03.2016 - 09.2019
  • Sales system maintenance (eRapid).
  • Enhanced interfaces to promote better functionality for users.
  • Managed databases and query data to generate reports.
  • Verified accuracy of billing data and corrected discrepancies.
  • Managed and processed invoicing to meet monthly financial goals.
  • Analyzed processes to improve/reduce man efforts.
  • Performed general administrative and clerical duties.
  • Technical assistance and support for users in all areas (system issues, workload, processes, documentation).

Layout (CCT Products)

Fabricas Elena, S. De R.L. De C.V. (Construction Specialties)
10.2015 - 05.2016
  • Prioritized schedules to meet project goals and overall customer satisfaction.
  • Worked directly with production personnel to resolve production scheduling issues and conflicts.
  • Negotiated prices and terms with suppliers and vendors to secure best prices for materials and services.
  • Reviewed and approved projects and change orders.
  • Prepared material orders to complete projects on time and within budget.

Estimator (CCT Products)

Fabricas Elena, S. De R.L. De C.V. (Construction Specialties)
05.2014 - 10.2015
  • Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
  • Used specialized software (eRapid) to create estimates quickly and accurately and make estimates easily understandable and shareable.
  • Analyzed and calculated field measurements, survey plans, and plot plans to create proposals and process work orders.
  • Prepared bids and proposals to submit to clients and secure new business.
  • Identified areas for cost saving to help increase profitability and lower client costs.

Education

Bachelor’s - Degree in Computing Science

ITSA (Instituto Tecnológico Superior De Acuña)
Acuña, COAH, Mexico
07.2012

Certificate of Completition - Oracle CPQ Cloud Administration PRV

ORACLE University
Lebanon, NJ
10.2018

Certificate of Achievement - Querying Microsoft SQL Server 2016

CompuEducacion
Monterrey, NL, Mexico
11.2017

Skills

  • Bilingual
  • Expert in Oracle CPQ
  • Proficient in Salesforce (CRM)
  • Data & Technical Issues Analysis
  • Software Implementation
  • Technical Documentation
  • Process Improvement
  • Technical Reporting
  • Critical & Logical Thinking
  • Troubleshooting
  • STEM skills
  • Idea Development and Brainstorming

Timeline

Product Modeling Specialist

Fabricas Elena, S. De R.L. De C.V. (Construction Specialties)
09.2019 - Current

CCT Configurator, Invoicing, Reporting and General

Fabricas Elena, S. De R.L. De C.V. (Construction Specialties)
03.2016 - 09.2019

Layout (CCT Products)

Fabricas Elena, S. De R.L. De C.V. (Construction Specialties)
10.2015 - 05.2016

Estimator (CCT Products)

Fabricas Elena, S. De R.L. De C.V. (Construction Specialties)
05.2014 - 10.2015

Bachelor’s - Degree in Computing Science

ITSA (Instituto Tecnológico Superior De Acuña)

Certificate of Completition - Oracle CPQ Cloud Administration PRV

ORACLE University

Certificate of Achievement - Querying Microsoft SQL Server 2016

CompuEducacion

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Miranda Astrid Miranda Sanchez