Mireya Gonzalez
El Centro, CA
Summary
Proactive and meticulous Customer service with over 10 years of experience in Catering industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations.
Overview
14
14
years of professional experience
Work History
Cleaning Assistant
Cleaning Services
02.2020 - Current
- Improved overall cleanliness by implementing efficient cleaning procedures and utilizing appropriate tools and equipment.
- Maintained a safe working environment through the careful use of equipment and adherence to safety protocols.
- Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.
- Provided customized solutions for clients'' unique dirt or stain problems after assessing the nature of the issue.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
Cashier Team Lead
Catering Services
01.2010 - 01.2020
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Streamlined cashier operations for improved productivity and reduced wait times.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
Education
High School Diploma -
Central Union High School
El Centro, CANo Degree -
Imperial Valley College
Imperial, CASkills
- Chemical Handling
- Staff Training
- Scheduling Abilities
- Task Delegation
Timeline
Cleaning Assistant
Cleaning Services
02.2020 - Current
Cashier Team Lead
Catering Services
01.2010 - 01.2020
High School Diploma -
Central Union High School
No Degree -
Imperial Valley College
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