Misael Sesma

Commercial director for financial sector Accounts - IT Digital Transformation Projects, Application Maintenance Support, Digital Innovation Services Consulting. Information Management. IT Infrastructure Services.

• Account director - Sales Executive BFS Accounts
• Accounts: Scotiabank, HSBC, Gentera, Bank of America.
• Expanded revenue streams with the development of strategic partnerships and cross-functional collaborations.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Increased client satisfaction by effectively managing account teams and delivering exceptional service.
• Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
• Motivated team members to meet and exceed sales targets.

IT Global Technology Services : Sales, Businness Relationship Manager, IT Service Manager, Revenue Growth for IBM/Kyndryl Portfolio Hardware, Software, IT Outsourcing Managed Services

• Territory accounts: Mobility ADO - Transportation
• ($10M USD Annual Revenue) Grupo Comercial Chedraui - Retail
• ($11M USD Annual Revenue) El Palacio de Hierro - Distribution
• ($7M USD Annual Revenue) Banco Compartamos (Gentera) - Banking
• ($60M USD Annual Revenue) ScotiaBank - Financial

• Project Executive Manager Mexico
• (6 years) Project Executive: (10 years) Retail, Public, Telecommunications, Banking
• Delivery Project Executive - Global Technology Services
• (4 years) Total coverage territory accounts: ScotiaBank - Financial BBVA Bancomer - Financial METLIFE - Financial Banco Compartamos (Gentera) - Financial Servicio de Administración Tributaria (SAT) - Public Instituto Mexicano del Seguro Social
• (IMSS) - Public SEARS - Distribution Liverpool - Distribution Telmex - TELCO Grupo Comercial Chedraui - Retail
• Coordinated meetings with clients, vendors, and internal teams to facilitate smooth project progressions.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Identified opportunities for continuous improvement, implementing innovative solutions to address challenges.
• Developed comprehensive project plans, outlining goals, objectives, tasks, and deadlines for all team members.
• Managed day-to-day operations of assigned projects, ensuring adherence to budgets, schedules, scopes, quality standards, policies, procedures.