Summary
Overview
Work History
Education
Skills
Timeline
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Monica Dominguez

Monica Dominguez

General Manager
San Angelo

Summary

Accomplished and result-driven General Manager with a successful track record of seven years in the restaurant industry. Proven expertise in providing exceptional customer service, implementing effective budgeting strategies, conducting comprehensive employee training programs, and overseeing day-to-day operations. I was a strategic leader with a keen focus on optimizing efficiency, maximizing profitability, and ensuring adherence to industry standards. Adept at creating and maintaining a positive work environment, fostering team collaboration, and achieving operational excellence. Demonstrated the ability to drive sales growth, control costs, and consistently met or exceeded performance goals.

Overview

9
9
years of professional experience
2
2
Languages

Work History

Taco Bell

General Manager
05.2022 - 03.2023

As a General Manager at Taco Bell, I played a pivotal role in overseeing and managing the overall operations of the restaurant to ensure a positive customer experience, drive profitability, and maintain high standards of quality and service. I was also responsible for leading and developing a strong team, executing operational processes, and achieve financial goals.




General Manager

Panda Express
09.2019 - 03.2023

As a General Manager at Panda Express, my primary responsibilities were to lead the efficient operation of the restaurant, ensuring the achievement of store goals, maintaining high standards of customer service, and fostering effective communication with the parent company. I was required to have a strategic mindset, strong leadership skills, and a commitment to upholding Panda Express brand standards.



Assistant Manager

Sonic Drive In
09.2014 - 07.2019

As the Assistant Manager at Sonic Drive-In, I played a key role in supporting the overall management and operation of the restaurant. My position required leadership skills, a commitment to customer satisfaction, and the ability to work collaboratively with the team. I worked closely with the General Manager to ensure smooth operations, a positive work environment, and adherence to Sonic Drive-In standards.



Education

Pharmacy Technician - Pharmacy Technology

Penn Foster College
Scottsdale, Arizona
05.2001 -

No Degree - Basics For Radiologist

Howard College
San Angelo, Texas
05.2001 -

High School Diploma -

Grape Creek High School
Grape Creek, Texas
05.2001 -

Skills

  • Staff Supervision
  • Workflow Planning
  • Schedule Management
  • Customer Relationship Management
  • Expense Control
  • Advertising and Marketing
  • Staff Training and Development
  • Time Management
  • Problem Resolution
  • Performance Evaluations
  • Handling Escalations
  • Training and Mentoring

Timeline

Taco Bell

General Manager
05.2022 - 03.2023

General Manager

Panda Express
09.2019 - 03.2023

Assistant Manager

Sonic Drive In
09.2014 - 07.2019

Pharmacy Technician - Pharmacy Technology

Penn Foster College
05.2001 -

No Degree - Basics For Radiologist

Howard College
05.2001 -

High School Diploma -

Grape Creek High School
05.2001 -
Monica DominguezGeneral Manager