Summary
Overview
Work History
Education
Skills
Consulting Projects / Internships
Timeline
Generic

MORAIMA MARIA REYES

Logistics Lead
Monterrey

Summary

Industrial Engineer with experience in sales, logistics, and supply chain management. Skilled in leading operations, managing client relationships, and driving process improvements. Strong ability to analyze customer needs and deliver operational excellence and customer satisfaction.

Overview

4
4
years of professional experience
2021
2021
years of post-secondary education
3
3
Languages

Work History

Logistics Lead

Ch Robinson / Managed Solutions
08.2024 - Current
  • Responsible for leading ocean freight operations for the U.S. and Mexico, managing and coaching a maritime operations team, and overseeing onboarding and continuous development in areas such as cargo assignment, order management, and coordination with suppliers and carriers.
  • Supervised and tracked daily logistics operations, ensuring on-time delivery of goods and strict compliance with safety protocols.
  • Coordinated with vendors and transportation partners to optimize shipping schedules and reduce lead times, improving overall supply chain efficiency
  • Built strategic relationships with key suppliers to enhance communication, foster collaboration, and improve service delivery.

Logistics Representative

CH Robinson / Managed Solutions
02.2023 - 08.2024
  • Supported the implementation and go-live phase for a new customer, ensuring correct setup of all processes through thorough test runs.
  • Conducted regular 4-Panel meetings with the customer to present key performance metrics, including incomplete purchase orders, supplier visibility, and undelivered shipments.
  • Led training sessions for suppliers, carriers, and customer staff on using the system, account setup, and creation of internal and external Standard Operating Procedures (SOPs).
  • Managed daily domestic inbound operations across the U.S., including receiving and booking supplier orders, assigning shipments to carriers, tracking deliveries, and generating financial and operational reports for the customer.
  • Maintained constant communication with suppliers and carriers to ensure timely and accurate deliveries.

Inside Sales Representative

Lenovo
07.2022 - 02.2023
  • Managed the ISG (infrastructure sales group) sales area for small and medium business (SMB) accounts in Northern Mexico.
  • Led meetings with clients and managed their quotes and price negotiations by understanding their needs and infrastructure.
  • Developed and maintained strong relationships with clients through regular communication, resulting in increased customer satisfaction and loyalty.
  • Utilized CRM software to track sales leads and manage customer interactions, ensuring timely follow-ups and effective pipeline management.

Business Development Analyst

Lenovo
06.2021 - 07.2022
  • In charge of the ISG (Infrastructure Sales Group) sales area in North Mexico.
  • Supported and reported to the Sales Manager of North Mexico.
  • Utilized CRM systems to track client interactions and sales pipelines, ensuring accurate forecasting and reporting of business performance metrics.
  • Led client meetings to understand their IT infrastructure needs, preparing tailored quotes and managing price negotiations accordingly.
  • Managed a portfolio of accounts, ensuring consistent revenue growth and high levels of customer satisfaction.

Education

Bachelor of Science - Industrial And Systems Engineering

Universidad De Monterrey
Monterrey, Nuevo León
12.2020

Skills

  • Analytical and strategic thinking
  • Effective communication skills
  • Results oriented
  • Problem-solving
  • Teamwork and collaboration
  • Microsoft office

Consulting Projects / Internships

Oxxo / FEMSA | Jr Consultant

Thesis / Final Evaluation Project: Forecast Error Reduction at Northern Distribution Center as a demand forecast analyst.

Senda Group | Jr Consultant

Project: Optimization of the flow and turnaround time of transport units in the yard area, achieving a 10% reduction in workshop process cycle time.

Ragasa | Jr Consultant

· Project: redesign of the input reception system for shipping and packaging suppliers, and development of an integral service indicator for external suppliers.

Timeline

Logistics Lead

Ch Robinson / Managed Solutions
08.2024 - Current

Logistics Representative

CH Robinson / Managed Solutions
02.2023 - 08.2024

Inside Sales Representative

Lenovo
07.2022 - 02.2023

Business Development Analyst

Lenovo
06.2021 - 07.2022

Bachelor of Science - Industrial And Systems Engineering

Universidad De Monterrey

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MORAIMA MARIA REYES Logistics Lead