Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
General manager at one of the top diving schools in Playa del Carmen, Mexico, focused on American tourism mostly.
Throughout the job I had the opportunity to open new shops for the company, expanding to Cozumel and Tulum, and finally earning percentages from the company in general, as a reward for the work provided to the company.
The job included: Sales (Phone and email), employee management, bookings, salaries, logistics, payments to suppliers and operators, customer support, online marketing, follow ups, student certifications, and more. I had no experience when I joined the team, and was able to learn quickly and provide an efficient work.
Logistics manager for a heating pad company working within the United States.
The job included: supplying stock for our stands at state fairs, events and shopping malls, at different states traveling constantly, making sure every location in supplied with the needed stock. This would be done in different states at the same time, managing over 20 stands at the same time in different locations. I would take care of receiving the containers, and divide the stock in the different states where we had events going on. I would search for new malls, fairs and opportunities for our company to sell our products. I would manage different storages at different states, and inventories, making sure all the operation is running smoothly, and every stand is supplied with enough stock to sell. I would also do sales when having the opportunity to do so. Great operation and company.
Shop manager at Mexico city's downtown wholesale market.
Working with Israelis company in Mexico City, I could say it was my working school, where I learned to really work at my 19 years of age.
The job included: Sales, customer support, shop management, inventory, storage management, stock, money management, employee management, salaries, cashier, market studies for new merchandise, credit management for customers. On high season I would manage 11 employees in the shop, including salesman, storage keepers, cashier, etc. Great place to learn to work under pressure.