JAIME DE SANTIAGO
San Antonio,Texas
Summary
Results-oriented executive protection agent with extensive experience in threat assessment and emergency response planning. Demonstrated success in managing complex security operations and collaborating with law enforcement to enhance protective measures for high-profile clients. Eager to contribute to an innovative agency focused on client safety and security excellence.
Overview
1
1
Certification
22
22
years of professional experience
Work History
SENIOR EXECUTIVE PROTECTION AGENT
ZONA FACTA COLLECTIVE
SAN ANTONIO
01.2026 - Current
- Managed armed escorts for principal transport, ensuring secure and efficient transit in various environments.
- Collaborated with law enforcement to enhance protection measures during high-profile events.
- Conducted security assessments for client events and personal engagements, enhancing overall safety protocols.
- Developed and implemented emergency response plans tailored for client safety needs.
- Monitored surrounding environments to identify potential threats and unusual activities promptly.
- Established communication channels with clients during high-risk situations, ensuring timely updates and support.
- Conducted pre-travel surveys of sites to be visited by principals in order to identify potential threats or hazards.
- Responded quickly and effectively in emergency situations using appropriate tactics.
FTO-TACTICAL OPERATIONS-TEAM LEADER
APEX REGIONAL SECURITY
11.2024 - 12.2025
- Supervised multiple locations, managing personnel and field training to ensure operational readiness
- Led daily operations for security personnel across multiple client sites.
- Conducted threat analysis and managed building security to optimize safety for VIP events
- Conducts both armed security as well as Personal Protection operations
- Able to employ armed and/or tactical response in any given security-related situation
- Currently certified with the use of handgun, rifle, shotgun and various other non-lethal weapon systems
- Coordinated and implemented training programs to improve staff compliance with security protocols
- Trained new team members on operational procedures and security protocols.
- CIVILIAN EMPLOYMENT
TEAM SERGEANT SPECIAL OPERATIONS BOAT TEAM
TEXAS ARMY NATIONAL GUARD-OPERATION LONE STAR
TEXAS BORDER WITH MEXICO
07.2021 - 05.2025
- Supervised soldiers conducting counter-drug and interdiction operations on the river, including apprehending human and drug traffickers.
- Executed deterrence operations, managing daily interactions with over 100 illegal migrants.
- Deter and detect illegal crossings, apprehend coyotes, conduct day and night reconnaissance in all weather conditions
- Achieved over 10 arrests and facilitated more than 20 rescues from drowning in the river.
- Conducted investigations and assisted Texas Department of Public Safety (DPS) in disrupting illegal drug and human trafficking operations.
- Trained in the use of non-lethal weapons as well being willing and capable of deploying lethal force if necessary
- RESERVE
SUPERVISORY TEXAS DPS COMMISSIONED OFFICER(CORPORAL)
TEXAS PUBLIC SAFTEY AND INVESTIGATIONS
09.2020 - 07.2021
- Supervises multiple TXDPS Commissioned officers at numerous venues, providing safety and security and investigative services across Bexar County
- Managed public safety interactions, effectively addressing aggressive behavior and conducting enforcement duties to ensure community safety
- Collaborated with local and state law enforcement agencies and Fire and EMS to conduct enforcement and investigative services.
- Provided personal protection for VIPs, including sports athletes and wealthy individuals, ensuring their safety in various environments
FEDERAL POLICE OFFICER-GS-7
DEPARTMENT OF THE AIR FORCE
11.2019 - 09.2020
- Performs a full spectrum of federal law enforcement officer duties
- Conducted thorough investigations to gather evidence, building strong cases for prosecution
- Executed emergency response protocols during critical incidents, ensuring public safety and effective resolution
- Contributed to Emergency Services Team (EST), also known as SWAT, enhancing tactical response capabilities
- Performs dispatch and alarm monitoring duties
PATROL SERGEANT
STATEWIDE PATROL
04.2019 - 11.2019
- Responded to urgent calls, managing high-risk and high-threat situations through effective decision-making.
- Coordinated responses with local and state law enforcement and EMS to effectively manage incidents.
- Patrolled various city locations, including high-risk areas and apartment complexes, ensuring community safety.
- Supervised and maintained records for patrol officers, providing direct support to Lt. and Capt.
Security Officer/Security Supervisor
Allied Universal Security Service
Spokane
09.2016 - 04.2019
- Oversaw security operations in a major city emergency room, ensuring safety protocols were followed.
- Supervise or provide leadership to subordinate security professionals, performing activities such as hiring, investigating applicants' backgrounds, training, assigning work, evaluating performance, or disciplining.
- Identified and investigated security breaches to implement effective resolutions.
- Coordinated security activities to safeguard company assets and ensure safety of employees and guests.
- Train subordinate security professionals or other organization members in security rules and procedures.
- Developed and evaluated policies and methods to enhance personnel protection against harassment and threats.
- Assess risks to mitigate potential consequences of incidents and develop a plan to respond to incidents.
- Respond to medical emergencies, bomb threats, fire alarms, or intrusion alarms, following emergency response procedures.
- Direct or participate in emergency management and contingency planning.
- Conduct threat or vulnerability analyses to determine probable frequency, criticality, consequence, or severity of natural or man-made disasters or criminal activity on the organization's profitability or delivery of products or services.
- Develop, conduct, support, or assist in governmental reviews, internal corporate evaluations, or assessments of the overall effectiveness of facility and personnel security processes.
Federal Security Officer/Hospital Setting
I.N.H.S./ St. Luke's Rehabilitation Facility
Spokane
02.2018 - 01.2019
- Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security on the premises
- Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
- Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas. Inspect and adjust security systems, equipment, or machinery to ensure operational use and to detect evidence of tampering.
- Enforced rules by warning individuals of infractions and apprehending violators to uphold security and order on premises.
- Document daily activities and irregularities, including equipment damage, theft, unauthorized persons, and unusual occurrences, to maintain comprehensive security records.
- Contacted police or fire departments during emergencies to facilitate swift response and ensure safety of individuals on premises.
- Respond to medical emergencies by administering basic first aid or by obtaining assistance from paramedics.
U.S. Army
08.2004 - 08.2014
- Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel.
- Inspect and monitor work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules.
- Investigate accidents or injuries and prepare reports of findings.
- Monitor soldiers work levels and review work performance
- Requisition materials and supplies, such as tools, equipment, or replacement parts.
- Perform and conduct combat training, exercises and actual combat operations
- Operate in hostile and high risk and high threat areas of operations while maintaining decision making and critical thinking abilities.
- Extensive training and and required proficiency/qualification of numerous weapons systems including sidearms all the way up to 155mm Howitzers and other platforms in between
- Extensive training in radio communications and maintaining communication discipline while communicating things of Operational Security/Classified nature
- Re-Enlisted in TX Army National Guard 22 SEPT 2020
Education
High School Diploma -
University High school
Los Angeles, CASkills
- Armed escort management
- Personal protection strategies
- Threat assessment
- Emergency response planning
- Surveillance techniques
- Security operations coordination
- Risk management
- Law enforcement collaboration
- Incident command system
- Surveillance detection
- Counter surveillance
- Close protection
- Travel security
- Maritime security
- Firearms proficiency
- Incident reporting
- Asset protection
- Team leadership
- Verbal de-escalation
- Effective communication
- Critical thinking
- Situational awareness
- Conflict resolution
- VIP etiquette
- Vehicle maintenance
Certification
- Technical School C.R.I 2016 Advanced Counter-Terrorism and personal security detail advanced training, TEXAS DEPARTMENT OF PUBLIC SAFETY OFFICER COMMISSION, State Of Texas Private Security Board
- Level 2 Security License
- Level 3, Security Certification(Commissioned/Armed)
- Level 4 personal protection/investigative Security certification, OC SPRAY -TASER -BATON -NUMEROUS FIREARMS, QUALIFICATIONS -MOAB(management of aggressive behavior), Certification for hospital security, Trained in First Aid, Combat Life Saver, Active Shooter Response
Timeline
SENIOR EXECUTIVE PROTECTION AGENT
ZONA FACTA COLLECTIVE
01.2026 - Current
FTO-TACTICAL OPERATIONS-TEAM LEADER
APEX REGIONAL SECURITY
11.2024 - 12.2025
TEAM SERGEANT SPECIAL OPERATIONS BOAT TEAM
TEXAS ARMY NATIONAL GUARD-OPERATION LONE STAR
07.2021 - 05.2025
SUPERVISORY TEXAS DPS COMMISSIONED OFFICER(CORPORAL)
TEXAS PUBLIC SAFTEY AND INVESTIGATIONS
09.2020 - 07.2021
FEDERAL POLICE OFFICER-GS-7
DEPARTMENT OF THE AIR FORCE
11.2019 - 09.2020
PATROL SERGEANT
STATEWIDE PATROL
04.2019 - 11.2019
Federal Security Officer/Hospital Setting
I.N.H.S./ St. Luke's Rehabilitation Facility
02.2018 - 01.2019
Security Officer/Security Supervisor
Allied Universal Security Service
09.2016 - 04.2019
U.S. Army
08.2004 - 08.2014
High School Diploma -
University High school