Myrna Astorga
El Paso
Summary
Results-driven management professional with +20 years of experience in Medical Quality and Engineering operations, production management, organizational development and team building within industry, delivering executive support and team leadership to business operations. Highly adept in planning, coordinating and executing successful production, engineering and Quality strategies.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Quality Operations Manager
Johnson & Johnson
2019 - Current
- Developed and implemented operational procedures to ensure quality standards are met.
- Developed and implemented quality assurance processes to ensure product compliance with customer requirements.
- Investigated customer complaints regarding product quality issues and developed strategies for resolution.
- Monitored product performance against customer specifications and standards, ensuring that all products met the required standards.
- Provided technical guidance on quality control activities to support efficient operations.
Staff Quality Engineer
Johnson & Johnson
01.2016 - 04.2019
- Follow up activities related to Audit Findings, NCRs, CAPAs
- Performed root cause analysis to identify the source of non-conformances in products.
- Participated in cross-functional teams focused on improving product quality.
Senior Quality Assurance Engineer
Johnson & Johnson
2012 - 2016
- Managed daily activities related to defect tracking, resolution and retesting processes.
- Collaborated with production team members to help team create and deliver high quality, cutting-edge products.
- Continuous support to production and engineering areas.
Manufacturing Engineer
Johnson & Johnson
2002 - 2012
- Evaluated existing tooling designs for manufacturability improvements.
- Analyzed production data to identify areas of process inefficiencies and develop solutions to improve productivity.
- Provided technical support for troubleshooting equipment problems during the manufacturing process.
Education
MBA - Master in Administration
Universidad Autonoma De Chihuahua
01-2018
Bachelor of Science - Industrial Engineering
Instituto Tecnologico De Ciudad Juarez
01-2002
Skills
- Quality assurance and operations control
- Technical expertise and leadership for daily manufacturing Quality operations
- Communication and interpersonal skills
- Critical thinking
- Risk Management
- Regulatory Compliance
- Decision-Making
Certification
· LEAN Green Belt Certified by J&J
· Six Sigma Green Belt Certified by J&J
· JJQE (Johnson & Johnson Quality Engineer Certification)
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Staff Quality Engineer
Johnson & Johnson
01.2016 - 04.2019
Quality Operations Manager
Johnson & Johnson
2019 - Current
Senior Quality Assurance Engineer
Johnson & Johnson
2012 - 2016
Manufacturing Engineer
Johnson & Johnson
2002 - 2012
MBA - Master in Administration
Universidad Autonoma De Chihuahua
Bachelor of Science - Industrial Engineering
Instituto Tecnologico De Ciudad Juarez
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