Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Now Im currently working on AT&T and I have been trough a lot of different line of business like:
Customer service : Helping customers with any changes the might need on their services.
CLG Loyalty : Ensure customers will stay in the company, and will keep their AT&T services active
Movers : Helping customers keeping their AT&T services even if they are changing places.
Credit and Collections : Ensure customers will keep their accounts out of a collection treatment, and making sure they will keep accounts current, with no past due balances .
I am a person who always likes to improve and learn new things, I like to give my best for the company I work for, very easy to follow instructions and always open to any type of feedbackEasy learning, and easy to adapt to new changes
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