Summary
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Nadia Leticia Huezo Ramos

Estado De Mexico
Nadia Leticia  Huezo Ramos

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Now Im currently working on AT&T and I have been trough a lot of different line of business like:

Customer service : Helping customers with any changes the might need on their services.

CLG Loyalty : Ensure customers will stay in the company, and will keep their AT&T services active

Movers : Helping customers keeping their AT&T services even if they are changing places.

Credit and Collections : Ensure customers will keep their accounts out of a collection treatment, and making sure they will keep accounts current, with no past due balances .

Work History

AT&T, Naucalpan, Retention, Movers

Customer service
02.2018 - Current

Job overview

  • Credit and collections
  • Loyalty

Aeromexico

Customer service, Passenger service assistant
06.2012 - 01.2017

Job overview

  • AICM
  • Help passengers take their flights, checking in, boarding andreceiving flights.

INSADE

Director's assistant
01.2011 - 01.2012

Job overview

  • Cuahutitlan Izcalli
  • Schedule meetings, keep the agenda of engineers, in general.

Banamex
Tlalnepantla

Collections analysts
01.2008 - 01.2011

Job overview

  • Collect overdue accounts and recover money for the company.

PROSIJAC

Accounting assistant
01.2005 - 01.2007

Job overview

  • Make accounting statements for small businesses.

Education

ETAC
Villa De Las Flores, Coacalco, State Of Mexico

High School Diploma
05.2001

Skills

I am a person who always likes to improve and learn new things, I like to give my best for the company I work for, very easy to follow instructions and always open to any type of feedbackEasy learning, and easy to adapt to new changes

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Accomplishments

  • I am a person who always likes to improve and learn new things, I like to give my best for the company I work for, very easy to follow instructions and always open to any type of feedback ..
  • School level:
  • High school completed
  • Skills:
  • Easy learning

Timeline

Customer service

AT&T, Naucalpan, Retention, Movers
02.2018 - Current

Customer service, Passenger service assistant

Aeromexico
06.2012 - 01.2017

Director's assistant

INSADE
01.2011 - 01.2012

Collections analysts

Banamex
01.2008 - 01.2011

Accounting assistant

PROSIJAC
01.2005 - 01.2007

ETAC

High School Diploma
05.2001
Nadia Leticia Huezo Ramos