Gifted in working with stressed, confused and upset individuals in need of benefits information and supportive guidance to navigate policy and CRM systems. Effective at operating within strict regulations and any department guidelines to manage telephone calls, emails, letters and in-person requests for assistance, as well keeping all data confidential and meeting any guidelines that the company requires. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. As well preform the best in my listening skills and as well gather as much information so i am sure of all the security filters. to provide a better assistants possible.