Summary
Overview
Work History
Education
Skills
Timeline
Generic
Naomi Hernández Mendoza

Naomi Hernández Mendoza

Bachelor Student In Tourism And Hospitality Management
Puebla

Summary

Dynamic and motivated student pursuing a Bachelor\'s degree in Tourism and Hospitality Management, equipped with hands-on experience across various sectors. Proven ability to connect with and adapt to diverse individuals in multifaceted environments, fostering strong relationships and enhancing customer experiences. Passionate about leveraging skills in communication and problem-solving to contribute effectively within the hospitality industry. Committed to continuous learning and professional growth in a fast-paced, service-oriented setting.

Overview

3
3
years of professional experience
3
3
Languages

Work History

Kitchen Manager

Camp Kippewa for Girls
05.2025 - 08.2025
  • Daily food service to 450 pax (campers) dining room with success.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal development.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Operated kitchen equipment in accordance with manufacturer instructions.
  • Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.

Student Volunteer

Hospedarte Hostels
07.2023 - 08.2023
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Collaborated with team members to provide exceptional customer service and seamless operations.
  • Implemented efficient check-in and check-out procedures, reducing wait times and enhancing the overall guest experience.
  • Proven ability to learn quickly and adapt to new situations.

Internship in Dining Services and Catering

Oklahoma State University
01.2023 - 05.2023
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Collaborated with kitchen staff to ensure timely delivery of meals and accurate order fulfillment.
  • Handled cash transactions accurately, ensuring proper accounting of daily revenue.
  • Streamlined communication between front-of-house and back-of-house teams, minimizing order errors and delays.
  • Streamlined event operations by coordinating closely with catering manager on guest headcounts, serving schedules, and equipment needs.
  • Utilized proper food handling techniques to establish safety and quality of food served.

Waitress

Como Pan Comido
05.2022 - 08.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Cultivated warm relationships with regular customers.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Bachelor - Tourism And Hospitality Management

Universidad Popular Autónoma Del Estado De Puebla (UPAEP)
Puebla City, Puebla, Mexico
05-2026

Skills

    Leadership development

    Multitasking and organization

    Teamwork and collaboration

    Food preparation

    Food safety

    Customer service

    Problem-solving

    Staff coaching

    Verbal and written communication

Timeline

Kitchen Manager

Camp Kippewa for Girls
05.2025 - 08.2025

Student Volunteer

Hospedarte Hostels
07.2023 - 08.2023

Internship in Dining Services and Catering

Oklahoma State University
01.2023 - 05.2023

Waitress

Como Pan Comido
05.2022 - 08.2022

Bachelor - Tourism And Hospitality Management

Universidad Popular Autónoma Del Estado De Puebla (UPAEP)

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Naomi Hernández MendozaBachelor Student In Tourism And Hospitality Management