Professional with extensive background in integration management, adept at delivering seamless system integrations and driving operational efficiency. Skilled in project management, data migration, and stakeholder communication, ensuring smooth transitions and alignment with business goals. Strong focus on collaboration, adaptability, and achieving measurable results, fostering reliable and cohesive team environment. Proven ability to navigate complex technical challenges and deliver impactful solutions.
Hi, I’m
Nasser Orozco
Integration Manager
Rockford
Summary
Overview
10
years of professional experience
1
Certification
2
Languages
Work History
Cloudkitchens/Otter
Specialized Technical Integration manager
01.2022 - 04.2024
Job overview
- As an Integration Manager at CloudKitchens, I lead the implementation of system integration projects for various clients, ensuring the seamless and efficient delivery of cloud-based kitchen solutions. I work with cross-functional teams, including engineers, designers, marketers, and operations, to coordinate the integration process, troubleshoot issues, and optimize performance.
- Managed over 8 engineering companies and 70+ employees, contract negotiation, pricing adjustment and HR managing
- Developed a live dashboard in Streamlit to track the activities of those companies (projects, financials, timing tracking, performance, etc)
- Led an initiative in the company (Frontier) to make ideas from people with the company come to life
- Planned, assigned, and committed the projects that our partners will be working on each quarter (Integrations, POS)
- Decreased the cost of projects by over 50% doing negotiations with multiple partners and correctly allocating resources (Ex: Script scraping of Rappi, Didi, UberEats)
- Assisted in the mass migration of brands for integrations with external partners (Doordash, UberEats, Rappi, Didi, PedidosYa)
- Developed scripts to scrape information needed for internal integrations (Also learning to code! Game Example: https://norozco.github.io/Pong/)
- Implemented robust security protocols to safeguard sensitive information during system integrations, reducing risk exposure.
- Improved data accuracy and consistency by establishing standardized data formats across integrated systems.
Roper Whitney
Service Coordinator
04.2020 - 06.2020
Job overview
- Wrote them into the database and focusing on making the information easily available.
- Devised a system for the technicians to always have a full week of work during their trip while creating leads for the company, calling the businesses around the area that could be serviced.
- Coordinated and monitored service activities to confirm work met all requirements.
- Kept a calendar with the technician's schedules to make their trip more enjoyable and ensuring all their expenses were covered while reducing costs for the company.
- Prepared reports on service performance metrics and key indicators for management review.
Multimedia Marketing Group
Advertising Supervisor
06.2018 - 01.2019
Job overview
- Working on numerous projects for government agencies like the House Authority of Champaign, creating graphics, promotional materials, and advertising designs, supervising interns in the fields of advertising and graphic design, and organizing and categorizing archives from 90 years ago until the present.
- Created a 40 year anniversary video for the Winnebago housing Authority that ended up being their most watched video
- Increased the intern retention in the company after working with them on their strengths and weaknesses
- Created promotional material that increased engagement in website and job fairs
- Developed campaigns, led design, and tracked results.
- Developed advertising tactics and implemented new solutions for increased brand awareness.
Pensacola Bay Realty
Advertising Director
07.2017 - 04.2018
Job overview
- Redesigned the company logo and banner.
- Managed sales promotions and marketing strategies on major social media sites.
- Created and expanded sales presentations to new and existing customers increasing net sales revenue by 18% in sales.
- Gained an increase of 15% in real estate sales after innovative advertising campaigns
- Built a strong social media presence in the real estate market in Pensacola, Florida (increase sales)
- Rebranded the brand of the company to attract younger audiences
- Managed day-to-day functions of promotion and marketing departments.
Skills
Proficient in Adobe Design Suite
Certification
Language Line Solutions - Professional Interpreter certificate
Timeline
Specialized Technical Integration manager
Cloudkitchens/Otter
01.2022 - 04.2024
Service Coordinator
Roper Whitney
04.2020 - 06.2020
Advertising Supervisor
Multimedia Marketing Group
06.2018 - 01.2019
Advertising Director
Pensacola Bay Realty
07.2017 - 04.2018
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