Sara Natalia Cardenas Diez

Cash management and credit operations for entities within the Americas Region (Canada, the United States, Mexico, and Brazil). Additionally, contributed to a high-level, group-wide project in France for two months, where I laid the foundation for developing the Treasury functions of newly acquired entities, collaborating with global entities from around the world.

CASH MANAGEMENT:

• Managed daily liquidity needs by monitoring cash positions and executing necessary transactions.
• Prepared monthly forecast and re-forecasts, providing key insights into cash flow projections.
• Implemented automation solutions for various treasury functions, enhancing accuracy while reducing manual workload demands on staff members.
• Handled cash flow, debit and interest schedules and bank accounts.
• Managed cash management initiatives by maintaining bank account structures and overseeing bank account administration tasks. Facilitated international banking by establishing bank accounts for entities across various foreign countries.
• Lead succesflly the implementation of a new treasury management system (Kyriba) in 7 new transnational companies acquired by the group, leading to more efficient operations and to align processes.
• Lead the integration of the treasuries of three newly acquired companies into our system infrastructure, collaborating closely with the TMS team to establish seamless banking connectivity between the entities' ERP systems, our TMS software, and bank interfaces.

CREDIT MANAGEMENT

• Prevented revenue loss through diligent tracking of customer accounts and identification of high-risk situations.
• Provided training for new hires on best practices in collections strategies, contributing to a well-prepared team.
• Collaborated with cross-functional teams to address root causes of late payments and implement corrective actions.
• Managed an extensive portfolio of accounts while maintaining excellent attention to detail, minimizing errors during the collection process.
• Monitored accounts receivable aging and worked with various areas to address business needs.

• Oversee the United States headquarters' portfolio, ensuring strategic alignment with corporate financial objectives.
• Ensure comprehensive insurance coverage for all clients, managing relationships with insurers to secure optimal terms.
• Monitor key performance indicators (KPIs) closely, facilitating ongoing communication with the treasury and finance departments to support data-driven decision-making.
• Contribute to the successful launch of SAP in Accounts Receivable (AR) at the Canadian office, streamlining financial processes and enhancing operational efficiency.

• Oversee and ensure timely updates of customer pricing in accordance with contractual agreements, maintaining the Material Requirements Planning (MRP) system with up-to-date information.
• Handle the preparation and response to customer Requests for Quotations (RFQs), ensuring accurate and competitive quoting.
• Orchestrate the coordination of part shipments, liaising between customers, brokers, and internal departments to guarantee smooth delivery processes.
• Foster effective communication across finance, engineering, and materials departments to enhance operational efficiency and cross-functional collaboration.
• Maintain regular communication with headquarters, supplying essential information to bolster negotiations and relations with customers.

• Pioneered the position corporate-wide as its first incumbent, crafting both the job description and objectives for the role. Collaborated with the head office to establish and develop the Data Analysis department across the company’s facilities in Canada, the USA, and Mexico.
• Led data engineering efforts by acquiring, preparing, exploring, and preprocessing data. Excelled in creating data models, analyzing information, and effectively communicating insights and findings to corporate stakeholders.

• Oversaw and managed the budgets for up to 90 concurrent company projects, ensuring meticulous tracking of Accounts Receivable (AR) and supplier payments throughout the projects' lifecycles.
• Led office administration, authorizing expense reports and ensuring compliance with corporate financial policies.
• Administered the AR process, upholding strict adherence to Mexican and Canadian tax laws to ensure full compliance.
• Monitored intercompany transfer pricing policies and maintained project variance trackers to ensure accurate and consistent pricing strategies.
• Oversaw the comprehensive costing process, incorporating liquidity, reprocessing costs, labor, materials, and subcontracting expenses to ensure accurate project and product costing.
• Introduced and implemented Project Deviation Cost Calculations to identify and mitigate financial risks associated with project variances.
• Conducted monthly Profit Analysis for projects and inventory, providing critical insights into financial performance and profitability.
• Compiled detailed monthly Sales Reports, highlighting profits, revenue, sales volume, and customer metrics to inform strategic decision-making.
• Played a key role in the company’s ISO 9001:2015 certification process, contributing expertise in AR, warranty costs, financial planning (including KPIs), and manufacturing efficiency to achieve certification standards.

• Reported comprehensive job costs for all projects directly to management, providing essential data for strategic decision-making.
• Devised and implemented strategies to safeguard and enhance project profitability, ensuring financial success.
• Managed the Accounts Receivable (AR) process with a keen focus on compliance with Mexican and Canadian tax laws, ensuring regulatory adherence.
• Continued to fulfill the responsibilities of the Administrative Coordinator, maintaining operational excellence across administrative functions.

• Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
• Managed the reception area, serving as a backup when necessary, to ensure a welcoming and efficient front-office operation.
• Maintained oversight of the company’s debit and credit card portfolios, ensuring secure and organized financial transactions.
• Coordinated and executed all company events, from planning stages through to successful implementation, enhancing team morale and corporate culture.
• Supervised all administrative functions, streamlining processes to improve efficiency and support organizational operations.
• Provided exceptional customer service by greeting visitors, answering phone inquiries, and ensuring a positive experience for all guests.
• Executed a range of clerical tasks, contributing to the efficient operation of the office by managing correspondence, filing, and data entry.
• Maintained the organization of office and conference rooms, ensuring a professional and tidy environment conducive to productive meetings and workspaces.

• Provided exceptional customer service, resulting in a high percentage of repeat guests and positive reviews.
• Helped maintain updated records of room availability within computer systems while minimizing overbooking errors.
• Processed group bookings accurately, streamlining coordination efforts between departments involved in event planning.

• Organized extracurricular activities such as tutoring sessions or after-school clubs, providing additional enrichment opportunities for interested students.
• Assisted in the development of curriculum materials, ensuring alignment with state standards and objectives.
• Contributed to school-wide initiatives aimed at enhancing academic achievement, promoting diversity awareness, or improving community engagement among staff members and families alike.

• Supported students in developing social skills through structured activities and positive reinforcement techniques.
• Implemented project-based learning opportunities to encourage creativity, collaboration, and problem-solving skills in students.
• Prepared comprehensive English curriculum for multiple classes.

• Enhanced online community engagement by creating and implementing tailored content strategies.
• Managed social media channels effectively for improved brand visibility and increased audience interaction.
• Implemented analytics tools to track community performance, identifying areas for improvement and adjusting strategies accordingly.
• Boosted conversion rates by consistently following up with prospective students through phone calls, emails, and personalized communications.

English Teacher:

• OpenEnglish: June 2024 - October 2024
• Likeshuo: November 2020 - January 2024
• Brooklyn Institute: February 2015 - February 2018
• Aprende Idiomas: October 2012 - September 2013

Spanish Teacher:

• Spectrum Spanish Tutoring: June 2020 - December 2020
• Diez English Club: November 2020 - Actual

• Recipient of PREMIO CENEVAL AL DESEMPEÑO DE EXCELENCIA · EGEL, December 2019