NATALIE AVILA
BUSINESS MANAGEMENT ENGINEER
HERMOSILLO
Summary
Young professional with a passion for his profession, excellent organizational skills and a flair for teamwork. Highly adaptable to all types of environments and clearly goal-oriented. Excellent leadership and team management skills. I would like to develop professionally in a company like yours.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Administrator
CSQB Group
Hermosillo, Sonora
04.2023 - Current
- Cash management and control.
- Invoice issuance.
- Payroll payments.
- Making payments for services such as: water, electricity, telephone, IMSS and INFONAVIT.
- Preparation of payroll receipts.
- Responsible for purchase orders to suppliers.
- Presentation of monthly financial information.
- Management and control of bank accounts and portals in national and international currency.
- Performing accounting records of daily income, making daily cuts of income and expenditures.
- Maintain up to date supplier and customer files.
- Elaboration of contracts.
- Collected, validated, and distributed information to employees
- Evaluated customer needs and feedback to drive product and service improvements
MARKETING INTERN
Cerveza Casera
Hermosillo, Sonora
08.2022 - 04.2023
- New product launches.
- Data Base.
- Automation of data recording to offer better marketing plan to customers.
- Presentation of results of closed and ongoing marketing campaigns.
- Competitive and market research when creating marketing plan.
- Expansion of customer base, achieving 20% increase in customer retention.
- Creation of social media content to promote company's products and services
- Creation of social media content to promote company's products and services.
- Effective resolution of customer issues to maintain portfolio and retention levels.
- Measured and reported results of marketing initiatives
- Identified appropriate marketing channels and target customers for campaigns
- Researched and evaluated potential new markets and products
- Created customized marketing materials to increase product awareness
Sales Manager
Cerveza Casera
Hermosillo, Sonora
01.2021 - 08.2022
- Preparation of contracts and sales closing documentation.
- Application of proven marketing techniques to incentivizes sales.
- Replenishing supplies and organizing sales floor to attract customers.
- Fostering sales by building trusting relationships with customers through effective communication and excellent service.
- Monitoring all stages of sales process.
- Writing quotes and quotations for customers.
- Preparing and submitting sales and month-end closing reports.
- Telephone and email support to customers and suppliers.
- Assisting customers in finding product that best suits their needs.
- Explaining to customers features, uses and benefits of products and services offered.
- Comprehensive customer service to answer customer queries and solve customer problems.
- Use of cash register to process payments and issue corresponding receipts.
- Supporting maintenance of order and cleanliness of business premises.
- Troubleshooting.
- Customer complaints, including returns.
- Product changes.
- Communicating with customers and staff members in a clear and effective manner.
STUDENT SOCIETY PRESIDENT
CONIGE
Hermosillo, Sonora
08.2019 - 02.2021
- Managing the operational phase of the organization so that it is aligned with the company's strategies and vision.
- Making decisions for growth of the organization taking into account short and long term outlook.
- Maintaining vision and mission of organization through strategies and actions designed to achieve this goal.
- Chairing board meetings, guiding discussion of issues to be addressed on each occasion.
- Attending conferences, forums, conventions and other public events to further development of organization.
- Setting objectives and priorities for each period
- Supervising projects of teams in charge from inception to completion.
Education
Business Management Engineering -
Tecnológico Nacional De México
Hermosillo, Sonora, Mexico 08.2018 - 01.2022
Skills
Certification
MICROSOFT EXCEL
Additional Information
Diseño e implementación de campañas de marketing, Gestión de equipos, Buena comunicación, Organización, Iniciativa y proactividad, Trabajo bajo presión
Personal Information
- Nationality: Mexicana
- Marital Status: Soltera
Timeline
Administrator
CSQB Group
04.2023 - Current
MARKETING INTERN
Cerveza Casera
08.2022 - 04.2023
Sales Manager
Cerveza Casera
01.2021 - 08.2022
STUDENT SOCIETY PRESIDENT
CONIGE
08.2019 - 02.2021
Troubleshooting Course
05-2019
Business Management Engineering -
Tecnológico Nacional De México
08.2018 - 01.2022
MICROSOFT EXCEL
08-2015
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