Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

NAYELI BAEZA FLORES

Puebla, Mexico City

Summary

Proven track record in enhancing employee retention and diversity at Volkswagen of Mexico through strategic training programs and effective project management. Excelled in multitasking and advanced communication, achieving significant improvements in organizational culture and leadership practices. Expert in documentation management and fostering teamwork, consistently delivering projects on time and within budget.

Overview

15
15
years of professional experience

Work History

Retention, Culture & Diversity Specialist

Volkswagen of Mexico
07.2023 - Current
  • Collaborated with cross-functional teams through North America region to achieve project goals on time and within budget.
  • Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
  • Creation and updating of diversity strategy, KPIs, programs, trainings and corporate events
  • Design, implementation and application of surveys of organizational climate, leadership practices and culture
  • Preparation and administration of certifications in Human Resources and Diversity

Training Consultant

Volkswagen Group Academy Mexico
04.2019 - 07.2023
  • Manage the training of staff in productive areas to meet the level of their competency profile
  • Develop training programs with a focus on strategic competencies
  • Create and update competency profiles according to the needs of the position (management and employees)
  • Ensure compliance of legal and mandatory training
  • Manage the training budget and reporting
  • Manage events with a focus on development
  • Evaluation of personnel according competencies for leadership positions

Technical Coach

Volkswagen Group Academy Mexico
04.2011 - 04.2019
  • Facilitate learning of technical skills and knowledge aligned with the needs of Volkswagen of Mexico
  • Train technical specialists who develop quality projects aligned with Volkswagen of Mexico standards
  • Strengthen the environmental and safety management systems of the area, through the generation of a crew, with a focus on continuous improvement
  • Continuously update the syllabus, manuals and study guides of the specialty, improving the support tools for the teaching-learning process.

Maintenance Engineer

Johnson Controls
01.2010 - 04.2011
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Organized and directed maintenance shutdowns and startups.
  • Documented maintenance activities and confirmed compliance with relevant regulations.
  • Developed preventive maintenance schedules to minimize downtime and optimize performance.
  • Monitor the reorder points of spare parts, distribute the monthly budget of spare parts, carry out requisitions and purchase orders through SAP
  • Manage human, financial and technical resources

Education

Master's Degree - Strategic Planning And Technology Management

Universidad Autónoma Del Estado De Puebla
Puebla, Mexico City, Mexico
07.2016

Bachelor's Degree - Mechatronics Engineering

Universidad Popular Autónoma Del Estado De Puebla
Puebla, Mexico City, Mexico

Skills

  • Customer Relations
  • Documentation Management
  • Teamwork and Collaboration
  • Time Management
  • Attention to Detail
  • Organizational Skills
  • Project Planning
  • Excellent Communication

Languages

English
Upper intermediate (B2)
German
Intermediate (B1)

Timeline

Retention, Culture & Diversity Specialist

Volkswagen of Mexico
07.2023 - Current

Training Consultant

Volkswagen Group Academy Mexico
04.2019 - 07.2023

Technical Coach

Volkswagen Group Academy Mexico
04.2011 - 04.2019

Maintenance Engineer

Johnson Controls
01.2010 - 04.2011

Master's Degree - Strategic Planning And Technology Management

Universidad Autónoma Del Estado De Puebla

Bachelor's Degree - Mechatronics Engineering

Universidad Popular Autónoma Del Estado De Puebla

NAYELI BAEZA FLORES