NELSY NAGAY FAVELA GASETLUM
Culiacán, Sinaloa
Summary
A highly professional educator prepared for demands of teaching English. Demonstrates expertise in curriculum design and classroom management, with focus on interactive and student-centered learning. Emphasizes collaboration and adaptability, ensuring effective teamwork and positive outcomes.
Overview
13
13
years of professional experience
Work History
Sales Development Representative
OneStar
08.2024 - Current
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Won new business by articulating full value of company's capabilities to prospects.
English Teacher
ECCU
05.2013 - 08.2024
- Developed innovative lesson plans to engage students in English language learning.
- Prepared and implemented lesson plans covering required course topics.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Improved classroom management by implementing consistent routines and clear expectations for behavior.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
English Teacher
Instituto Montessori De Culiacan
11.2023 - 07.2024
- Implemented differentiated instruction strategies to accommodate diverse learning styles and abilities within the classroom.
- Promoted critical thinking skills by challenging students to analyze texts from multiple perspectives during class discussions.
- Boosted overall class engagement through the use of interactive teaching methods and multimedia tools.
- Established a positive classroom culture that fostered respect, collaboration, and personal growth among students.
- Served as a mentor for new teachers, providing guidance and support in effective teaching practices and classroom management techniques.
- Developed innovative lesson plans to engage students in English language learning.
Interpreter
Human Quality
11.2021 - 11.2023
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Maintained message content, tone, and emotion as closely as possible.
- Improved patient outcomes in healthcare settings by facilitating clear communication between medical professionals and non-English speaking patients.
- Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
- Collaborated with other interpreters to cross-check accuracy of interpretations.
- Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest, and suspects.
Customer Service Bilingual agent
Teleperformance
08.2020 - 12.2021
- Enhanced customer satisfaction by addressing inquiries in both English and Spanish languages.
- Participated in training sessions to continuously improve language skills and stay up-to-date on industry trends and best practices.
- Managed high call volumes efficiently while maintaining a professional demeanor and quality service for all customers.
- Expedited resolution of client issues, liaising between various departments as necessary for seamless communication.
- Increased client retention rate by providing exceptional customer service in their preferred language.
Middle School English and History teacher
Colegio Inglés de Durango Campus Culiacan
08.2017 - 07.2020
- Fostered a positive classroom atmosphere encouraging open communication between peers and instructor alike.
- Tracked student progress using formative assessments, adjusting instructional methods accordingly for optimal results.
- Boosted student engagement through the incorporation of interactive activities, group projects, and hands-on experiences.
- Attended professional development seminars and workshops to maintain expertise in Mexican History.
- Provided timely feedback on assignments and assessments, allowing students to continuously improve their work.
- Employed appropriate teaching methods to cater to individual educational needs of each student.
Archivist
Tribunal Federal de Justicia Fiscal y Administrativa Sala Regional III
09.2014 - 08.2017
- Preserved valuable historical documents by implementing proper archival storage techniques and maintaining optimal environmental conditions.
- Managed acquisition process for new collections, assessing relevance and value to the institution''s mission.
- Trained volunteers and interns in proper handling techniques and cataloging procedures, ensuring continuity of care for collections.
- Developed classification systems to facilitate public access to archived materials.
- Performed regular inventory audits of collections, identifying gaps in holdings or discrepancies in documentation.
- Mentored junior archivists in best practices and professional standards, fostering a supportive environment for career growth and development.
Assistant/manager
Notary Public 132
10.2011 - 05.2014
- Developed strong working relationships with staff, fostering a positive work environment.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Wrote the first drafts of legal documents for the Notary Public to review and sign.
- Took legal documents to the adequate government offices and kept a record of all ongoing as well as finished trials.
Education
Masters in Tax Law - Derecho Fiscal
Escuela Libre De Derecho De Sinaloa
Culiacán, Sinaloa, Mexico03.2022
Degree in Law - Mexican Law
ESCUELA LIBRE DE DERECHO DE SINALOA
Culiacán, Sinaloa, Mexico05.2016
High School Diploma -
DESERT VIEW HIGH SCHOOL
Tucson, Arizona05.2011
Skills
- Problem-solving skills
- Classroom Management
- Team Collaboration
- Grammar Instruction
- Technology Integration
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Teamwork and Collaboration
- Customer Service
- Remote Working
Coursestaken
INTERPRETATION AND TRANSLATION, UNIVERSITY OF ARIZONA, ONE YEAR
Personal Information
Age: 31
Reading, Cooking and Baking
Love books. Love to cook and to eat, especially desserts.
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Sales Development Representative
OneStar
08.2024 - Current
English Teacher
Instituto Montessori De Culiacan
11.2023 - 07.2024
Interpreter
Human Quality
11.2021 - 11.2023
Customer Service Bilingual agent
Teleperformance
08.2020 - 12.2021
Middle School English and History teacher
Colegio Inglés de Durango Campus Culiacan
08.2017 - 07.2020
Archivist
Tribunal Federal de Justicia Fiscal y Administrativa Sala Regional III
09.2014 - 08.2017
English Teacher
ECCU
05.2013 - 08.2024
Assistant/manager
Notary Public 132
10.2011 - 05.2014
Masters in Tax Law - Derecho Fiscal
Escuela Libre De Derecho De Sinaloa
Degree in Law - Mexican Law
ESCUELA LIBRE DE DERECHO DE SINALOA
High School Diploma -
DESERT VIEW HIGH SCHOOL
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