Nereyda Mendoza Figueroa
Coalcoman De Vasques
Summary
Strong customer service skills, and teamwork abilities. Also, bilingual skills. Proficient in Excel, Jira, API Testing,Postman, Devtools, Html, Apidoc, Json and Backend, Fast problem-solving abilities and outside-the-box thinking. Also, great work efficiency and time management skills and have a very organized work motto.
Overview
2026
2026
years of professional experience
Work History
Money Transfer Agent
Zapateria El Jalisience
- Processed money transfers efficiently, ensuring compliance with regulatory standards.
- Assisted customers in completing transactions, resolving inquiries promptly.
Customer Service
Mo's oasis & grill
10.2025 - 11.2025
- Provided friendly, helpful customer service to over 30 customers daily.
- Optimized organizational efficiency by mentoring personnel on customer service protocols.
- Provided exceptional customer service to clients, responding to questions effectively.
Customer Service Cashier
El Paisanito
03.2022 - 10.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and resolved issues promptly.
- Maintained accurate cash drawer throughout shifts to ensure accountability.
- Handled product returns and exchanges in compliance with store policies.
Online Transfers/Payments with Ria, Intermex, InterCambio and MoneyGram
Zapatería el Jalisciense
03.2023 - 11.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Education
High School Diploma -
Cobaem Michoacan
Michoacan, Michoacán, Mexico07-2023
Skills
- Problem solving
- Attention to detail
- Effective communication
- Time management
- Customer service
- Cash handling
LANGUAGES
English and Spanish.
Timeline
Customer Service
Mo's oasis & grill
10.2025 - 11.2025
Online Transfers/Payments with Ria, Intermex, InterCambio and MoneyGram
Zapatería el Jalisciense
03.2023 - 11.2023
Customer Service Cashier
El Paisanito
03.2022 - 10.2025
Money Transfer Agent
Zapateria El Jalisience
High School Diploma -
Cobaem Michoacan
www.linkedin.com/in/nereyda-mendoza-5bb139352