Nicolas Pacheco
Industrial Engineer | Hotel And Restaurant Management | Sustainability Expert
Summary
Dedicated and results-oriented hospitality professional with extensive experience in hotel and restaurant management. Skilled in leading teams, providing exceptional customer service, and driving operational excellence. Committed to honesty, transparency, and continuous improvement.
Overview
12
12
years of professional experience
20
20
years of post-secondary education
3
3
Languages
Work History
General Manager
TULUM TREEHOUSE
07.2022 - 02.2024
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budget implementations, employee reviews, training, schedules
- Introduced new methods, practices, and systems to reduce turnaround time.
Assistant Manager
TULUM TREEHOUSE
03.2021 - 06.2022
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored cash intake and deposit records, increasing accuracy
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Corporate Social Responsibility and Sustainability Coordinator
BE TULUM NOMADE
03.2018 - 02.2021
- Implemented recycling programs, important environmental improvement projects and other sustainability strategies.
- Monitored or tracked sustainability indicators such as energy usage, waste generation and recycling.
Restaurant manager
BE TULUM
01.2017 - 02.2018
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Reconciled cash and credit card transactions to maintain accurate records.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Tour guide
CRILLON TOURS
08.2014 - 10.2016
Project Manager
PETROREDES
08.2012 - 07.2014
- Developed and initiated projects, managed costs, and monitored performance.
- Met project deadlines without sacrificing build quality or workplace safety.
- Identified plans and resources required to meet project goals and objectives.
Education
Master M2- International Relations Economic Exchanges - International Economics
L'Institut Des Hautes Etudes De L'Amérique Latine Et Paris Nouvelle Sorbonne 3
Paris France 09.2009 - Current
Master M2 - Environmental Management - Environmental Engineering
Institut De Physique Du Globe De Paris Et Paris Diderot VI
Paris France 01.2008 - 05.2009
Graduate Diploma - Industrial Engineer -
Universidad Catolica Boliviana San Pablo
La Paz Bolivia 01.2002 - 05.2006
Skills
Environmental managementHospitality F&B managementCustomer service
Projects Management
Group Management
Timeline
General Manager
TULUM TREEHOUSE
07.2022 - 02.2024
Assistant Manager
TULUM TREEHOUSE
03.2021 - 06.2022
Corporate Social Responsibility and Sustainability Coordinator
BE TULUM NOMADE
03.2018 - 02.2021
Restaurant manager
BE TULUM
01.2017 - 02.2018
Tour guide
CRILLON TOURS
08.2014 - 10.2016
Project Manager
PETROREDES
08.2012 - 07.2014
Master M2- International Relations Economic Exchanges - International Economics
L'Institut Des Hautes Etudes De L'Amérique Latine Et Paris Nouvelle Sorbonne 3
09.2009 - Current
Master M2 - Environmental Management - Environmental Engineering
Institut De Physique Du Globe De Paris Et Paris Diderot VI
01.2008 - 05.2009
Graduate Diploma - Industrial Engineer -
Universidad Catolica Boliviana San Pablo
01.2002 - 05.2006