PL/SQL
Noe Tovar Aguilar
Systems Engineering
CDMX
Summary
Proven Systems Analyst with a track record of enhancing computer systems for Afore XII Banorte. Specializes in Oracle Forms 11g and PL/SQL, demonstrating expertise in database design and business process analysis. Known for innovative solutions and exceptional end-user support, significantly contributing to strategic IT initiatives and company growth.
Overview
13
13
years of professional experience
Work History
Systems Analyst in Oracle Forms 11g, Oracle PL/SQL Developer
Afore XII Banorte
06.2012 - Current
- Conducted system analysis and implementation to maintain and improve computer systems.
- Improved systems with addition of new features and infrastructure.
- Provided client support on system operation and troubleshooting.
- Resolved or escalated problem tickets to resolve user issues.
- Collaborated with cross-functional teams to develop innovative solutions for business challenges.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Developed diagrams to describe and lay out logical operational steps.
- Gathered requirements and performed gap analysis through design workshops with users.
- Resolved malfunctions with systems and programs through troubleshooting.
- Conducted comprehensive data analysis to identify patterns and trends, informing decision-making processes.
- Implemented strategic IT initiatives, contributing to overall company growth and success.
Systems Analyst Oracle Forms, Oracle PL/SQL Developer
Sygno IT Services
06.2012 - 07.2021
- Conducted system analysis and implementation to maintain and improve computer systems.
- Improved systems with addition of new features and infrastructure.
- Provided client support on system operation and troubleshooting.
- Resolved or escalated problem tickets to resolve user issues.
- Collaborated with cross-functional teams to develop innovative solutions for business challenges.
- Developed diagrams to describe and lay out logical operational steps.
- Evaluated current systems and recommended improvements, ensuring optimal performance levels were maintained.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
Systems Analyst Microsoft .NET, Systems Analyst Oracle PL/SQL Developer
Bufete Consultor Mexicano
01.2012 - 06.2012
- Conducted system analysis and implementation to maintain and improve computer systems.
- Improved systems with addition of new features and infrastructure.
- Provided client support on system operation and troubleshooting.
- Resolved or escalated problem tickets to resolve user issues.
Education
Master in Software Engineering & Computer Systems - Computer Systems Analysis
Universidad Internacional De La Rioja
Mexico City, Mexico 05.2001 -
Systems Engineering - Computer Systems Analysis, Mexico
Instituto Politécnico Nacional
Mexico City, Mexico 05.2001 -
Skills
End-user support
User Acceptance Testing
Diagnostic Tools
Application support
Software development life cycle
User requirements
Functional specifications
Business Process Analysis
Database Design
Data Modeling
Software
Languages
English
Elementary (A2)
German
Beginner (A1)
French
Beginner (A1)
Timeline
Systems Analyst in Oracle Forms 11g, Oracle PL/SQL Developer
Afore XII Banorte
06.2012 - Current
Systems Analyst Oracle Forms, Oracle PL/SQL Developer
Sygno IT Services
06.2012 - 07.2021
Systems Analyst Microsoft .NET, Systems Analyst Oracle PL/SQL Developer
Bufete Consultor Mexicano
01.2012 - 06.2012
Master in Software Engineering & Computer Systems - Computer Systems Analysis
Universidad Internacional De La Rioja
05.2001 -
Systems Engineering - Computer Systems Analysis, Mexico
Instituto Politécnico Nacional
05.2001 -
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