Noe Israel Collazo Castro
Guadalupe, Nuevo León
Summary
Experienced and driven Executive Coordinator of Logistics Operations with a track record of success. Strong leadership, organizational, and customer relations skills. Adept at independently solving problems and ensuring teams stay focused on handling diverse business requirements. History of retaining clients and talented staff. Committed to delivering exceptional results and driving operational excellence.
Overview
25
25
years of professional experience
Work History
Executive Coordinator, Logistics Operations
CORSO OPERATIONS LLC
01.2019 - Current
- Interact diplomatically with clients, partners and vendors to support business development efforts
- Supervise administrative staff and administer performance evaluations to encourage goal achievement.
- Book and manage all loads, for all trucks from start to finish.
- Negotiate contracts for dedicated lanes or daily lanes
- I use DAT and all load-boards available daily. Input bids, accepted, rejected, or counter offered in order to secure loads.
- Strong knowledge of market rates for all lanes.
- Resolve rescheduling of loads due to wrong appointment dates or rejections due to wrong product or damaged product.
- Use Motive as our TMS software integrated with GPS, smart cameras, maintained ELD(Electronic Log Manifest) of drivers hours to maintain hours at legal limit to prioritize company safety policy and law enforcement policies.
- Knowledge of WMS system.
- Screen incoming mail and responded to telephone and email inquiries.
- Speak for management team internally and externally under executive guidance and leadership.
- Manage calendar, phone, and schedule, resolving conflicts and providing daily updates.
- Exercise independent judgment in support of senior leadership and corporate mission.
- Generate revenue reports and format in Excel and Acrobat software.
- Controlled access to confidential business documents, financial information and proprietary data.
- Enter data, generate reports, and produce tracking documents.
- Hire, manage, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Complete weekly payroll for 6 employees.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Keep high average of performance evaluations.
- Decision maker when there is a truck break down over the road and scheduled preventive maintenance for all of our assets.
- Billing and collections, uploaded all invoices using Triumph Financial and Triumph Pay, collected on over-aged invoices, and payments for on time deposits.
- I am responsible for all company driver schedules.
Logistics Coordinator
XTEND OPS-HELLO FRESH CAMPAIGN
11.2018 - 01.2019
- Tracked orders and notified customers of status or potential delays.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Built and established relationships with staff and vendors.
- Updated and maintained databases to track shipments and inventory.
- Devised routing plans and schedules to facilitate safe and timely delivery of goods.
- Studied data to identify trends and patterns in transportation activity.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Monitored performance of logistics operations to identify areas for improvement.
Bilingual Sales Agent
Global Telesourcing
08.2017 - 10.2018
- Sirius XM sales agent
- I made outbound calls to every U.S state after customers free Sirius XM trial was over
- I also participated in training for new agents
- I was elected ambassador during my time there which involved duties like covering floor operations while supervisors and operations managers where on break, lunch or in meetings
- I became a top performer in sales ranking top 1st, 2nd and 3rd about 80 percent of the time while at other times I ranked between 4th, 5th, or 6th
- All calls were outbound
- I was constantly up to date with product knowledge and also with rules and regulations of each state due to the fact that some states are non rebuttal states and there are some things that by law you can or cannot say depending on the state that you are calling
- It was a high stress environment while working under pressure
- I enjoyed the healthy competition
Sales Representative
NGM Marketing
01.2017 - 08.2017
- Handled sales of tours to tourists
- Sales were done mainly in person fifty percent of the time while the other fifty percent were done over the phone on follow up calls
- The product was tours, excursions and sightseeing tours
- It included snorkeling of the coral reefs, swimming with dolphins, whales, visiting archeological sites, boat tours, or even selling them a vacation package for their next vacation
Bilingual Concierge
Grand Oasis Cancun
01.2016 - 12.2016
- Received arriving guests and gave them a personalized tour of our resort
- Invited them and convinced them to enjoy additional services like romantic dinners on the beach, spa treatments, golf lessons, tours and excursions which had additional costs and which involved sales skills
- My pay involved a base salary plus commissions for all sales
- I also handled guest's complaints and solved their issues
- My job involved customer service and sales skills
Owner
Pro Flooring Granite & Backsplash
07.2007 - 04.2015
- Managed my own stone and flooring company
- Required sales skills to close and secure bids and jobs with homeowners or construction companies
- My tasks were purchasing granite, slate, travertine, marble, and natural stone
- Also all types of wood and ceramics by bulk to ensure competitive pricing
- Handled all customer service issues and all sales
- My tasks also included home visits, job site inspections and material warehouse visits
Builder Front End / Back end
Texas In Town Homes
05.2012 - 10.2013
- Supervised completion of construction of homes
- Supervised all crews
- Concrete crews, electrical, plumbing, hvac, stone, flooring, alarm system, paint and framing
- Handled city inspector visits to make sure all building inspections passed
- Supervised all steps of construction until final day when home was given to the homeowner
Building Engineer
Marriott International, Inc./ Renaissance Dallas Hotel
08.2002 - 10.2005
- Carried out all preventive maintenance tasks in all mechanical areas of high rise building
- Areas included energy management system, hvac, plumbing, electrical, and fire sprinkler system
Building Engineer
Trammel Crow Property Management Company
03.2000 - 07.2002
- Carried out all preventive maintenance tasks in all mechanical areas of high rise building
- Areas included energy management system, hvac, plumbing, electrical, and fire sprinkler system
Clerk
United States Postal Service Bulk Mail Center
09.1999 - 02.2000
- Handled separation of mail by zip code
- Mail ran on a belt while I entered its zip code into a computer and it was separated and sent mechanically to the proper area for loading
- Required 10 key entry skills
Education
Technical College - High Rise Building Engineering
BOMA-BOMI ( Building Owners and Managers Association) ( Building Owners and Managers Institute International)
Farmers Branch, Tx03.2002
GED - GED
Texas Education Agency Mountain View College
Dallas, Tx09.2000
High School - Computer Systems
Sunset High School Dallas Independent School District
Dallas, Tx01.1999
High School - Electronics Engineering
Skyline High School Dallas Independent School District
Dallas, Tx06.1996
Middle School - Electronics
W.E Greiner Middle School Dallas Independent School District
Dallas, Tx06.1995
Elementary School - undefined
Stevens Park Elementary School Dallas Independent School District
Dallas, Tx06.1993
Elementary School - undefined
James Bowie Elementary School Dallas Independent School District
Dallas, Tx06.1987
Skills
- Advanced computer knowledge
- Native English
- Native Spanish
- Problem solutions expert
- TMS
- WMS 50%
- Excel
- Word
- Spanish to english or english to spanish translation
- Document preparation
- Recordkeeping
- Information collection
- Financial management
- Budget management
Hobbies
I love to read and study the Bible I am one of Jehovah's Witnesses. I live in the city of Monterrey, Nuevo Leon, MX the city of mountains. I enjoy the hikes and bike routes. I love swimming, weight lifting and cardio exercises.
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Software
TMS
WMS
EXCEL
WORD
ACROBAT PDF EDITING OR CONVERSION
Interests
I Love God, family-wife, sports, and exercise And my daily goals are to love life more, success, and self improvement!
Timeline
Executive Coordinator, Logistics Operations
CORSO OPERATIONS LLC
01.2019 - Current
Logistics Coordinator
XTEND OPS-HELLO FRESH CAMPAIGN
11.2018 - 01.2019
Bilingual Sales Agent
Global Telesourcing
08.2017 - 10.2018
Sales Representative
NGM Marketing
01.2017 - 08.2017
Bilingual Concierge
Grand Oasis Cancun
01.2016 - 12.2016
Builder Front End / Back end
Texas In Town Homes
05.2012 - 10.2013
Owner
Pro Flooring Granite & Backsplash
07.2007 - 04.2015
Building Engineer
Marriott International, Inc./ Renaissance Dallas Hotel
08.2002 - 10.2005
Building Engineer
Trammel Crow Property Management Company
03.2000 - 07.2002
Clerk
United States Postal Service Bulk Mail Center
09.1999 - 02.2000
GED - GED
Texas Education Agency Mountain View College
High School - Computer Systems
Sunset High School Dallas Independent School District
High School - Electronics Engineering
Skyline High School Dallas Independent School District
Middle School - Electronics
W.E Greiner Middle School Dallas Independent School District
Elementary School - undefined
Stevens Park Elementary School Dallas Independent School District
Elementary School - undefined
James Bowie Elementary School Dallas Independent School District
Technical College - High Rise Building Engineering
BOMA-BOMI ( Building Owners and Managers Association) ( Building Owners and Managers Institute International)
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