Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
9
9
years of professional experience
Work History
RN, Administrator of Patient Support Services
NASH
Cancún, Quintana Roo, Mexico
09.2017 - Current
Offered exceptional care and support to individuals recovering from orthopedic surgery.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Coordination of travel and logistics for patients, caregivers and medical team.
Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
Provided direct patient care, stabilized patients, and determined next course of action.
Recorded details regarding therapies to keep patient charts updated.
Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
RN Floor Nurse
Hospital Galenia
Cancún, Quintana Roo, Mexico
08.2015 - 08.2017
Managed medication cart and dispensed pills, oral therapies, intramuscular injections and I.V. medication to patients.
Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Updated patient charts with data such as medications to keep records current and support accurate treatments.
Examined and treated patients' injuries and pressure wounds to promote healing.
Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Educated family members and caregivers on patient care instructions.
Managed care from admission to discharge.
Provided effective patient education, ensuring understanding of medical conditions and treatment protocols for better selfmanagement.
RN (Registered Nurse) Case Manager/Support Team, Clinic Nurse Administrator), RN (Registered Nurse) Case Manager/Team Leader at United Health Group, OptumRN (Registered Nurse) Case Manager/Support Team, Clinic Nurse Administrator), RN (Registered Nurse) Case Manager/Team Leader at United Health Group, Optum