Summary
Overview
Work History
Education
Skills
Timeline
Generic

NORA MATUS MIRANDA

Tuxtla Gutiérrez,CHP

Summary

Dynamic professional with a proven track record at Control Solution and Service, excelling in customer relations and staff training. Adept at fostering cross-functional team development and delivering exceptional customer support. Recognized for strong communication skills and a goal-oriented mindset, consistently achieving project deadlines while maintaining attention to detail.

Transitioning from customer-focused environment where skills in communication and issue resolution were developed. Developed knack for understanding client needs and providing tailored solutions in fast-paced setting. Looking to leverage these transferable skills in new field to drive positive outcomes and contribute to organizational success.

Professional representative with robust experience and strong commitment to delivering exceptional results. Effective at collaborating within teams and adapting to changing needs to ensure reliability and success. Skilled in communication, problem-solving, and customer relations, with focus on achieving impactful outcomes. Valued for proactive approach, integrity, and ability to build lasting professional relationships.

Overview

3
3
years of professional experience

Work History

Representante De Mediacion

Reingenieria Y Estrategia De Negocios
03.2023 - 04.2024
  • Coordinación de personal
  • Ponente en capacitaciones para mi equipo
  • con experiencia en resolución de conflictos
  • experiencia en atención a clientes
  • manejo de equipo de computo
  • experiencia en trabajo administrativo


Cordinadora De Mediacion

Control Sulution and Service
09.2021 - 03.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Education

Pscologia Criminal

UNIVERSIDAD DE ESTUDIOS SUPERIORES DE TUXTLA
Tuxtla Gutiérrez, Chiapas, Mexico
12-2021

Lic. En Criminologia - Conductas

UNIVERSIDAD DE ESTUDIOS SUPERIORES DE TUXTLA
Tuxtla Gutiérrez, Chiapas, Mexico
04-2020

Bachillerato - Salud E Higiene Comunitaria

Colegio De Bachilleres Del Estado De Oaxaca
San Francisco Ixhuatan Oaxaca
06-2017

Educacion Basica -

Escuela Primaria Emilio Carraza
San Franciasco Ixhuatan, OAxaca
06-2011

Skills

  • Customer support
  • Goal-oriented mindset
  • Customer relations
  • Data entry proficiency
  • Staff training
  • Telephone reception
  • Cross-functional team development

Timeline

Representante De Mediacion

Reingenieria Y Estrategia De Negocios
03.2023 - 04.2024

Cordinadora De Mediacion

Control Sulution and Service
09.2021 - 03.2022

Pscologia Criminal

UNIVERSIDAD DE ESTUDIOS SUPERIORES DE TUXTLA

Lic. En Criminologia - Conductas

UNIVERSIDAD DE ESTUDIOS SUPERIORES DE TUXTLA

Bachillerato - Salud E Higiene Comunitaria

Colegio De Bachilleres Del Estado De Oaxaca

Educacion Basica -

Escuela Primaria Emilio Carraza
NORA MATUS MIRANDA