Norma García Rodríguez
Estado De México
Summary
Experienced IT manager with over 23 years in the financial sector. Expertise in leading local and international teams to achieve 97% system stability. Skilled in optimizing efficiency and mitigating operational risks.
Committed to solving complex problems and driving value for organizations.
Highly astute professional with detailed understanding of cultivating long-term policies and procedures to drive change. Adept handling of relationships with company clients. True analyzer of data trends and knowledgeable in social media and online marketing.
Overview
26
26
years of professional experience
1
1
Certification
Work History
IT Investment Developer Sub Director
Principal Afore
09.2019 - 01.2024
- Achieved an 80% improvement in interface process performance by effectively applying AWS technology for architecture design, development, implementation tasks as well as Disaster Recovery (DR) and Continuity of Business processes.
- Increased daily operation process stabilization to 97%
- Safely minimized potential risks by implementing automation techniques for a wide range of business processes in the front office, middle office, and back office.
- Achieved 100% compliance in certifications and reviews from regulatory organizations.
- Implemented KPI dashboard for tracking performance metrics.
- Executed successful budget management.
- Collaborated with support team to assist client stakeholders with emergent technical issues and develop effective solutions.
Project Manager
AXA Insurance
05.2014 - 09.2019
- Analyzed requirement proposals.
- Estimate and planning projects
- Maximized cost savings through efficient budget management
- Implemented effective strategies for risk mitigation
- Developed a streamlined project tracking mechanism to ensure accurate reporting and timely completion of tasks
- Achieved 90% stability for the Compensation and Distributors Systems
- Promoted new ideas and served as a change agent to enhance the software delivery process.
- Contributed to cross-functional teams focused on creating innovative solutions for complex problems.
- Facilitated the resolution of conflicts among team members.
- Efficiently allocated resources to meet identified needs, resulting in timely delivery of quality standards within budget.
Sub director Trading Systems and Markets
HSBC - Global Banking and Markets
07.2007 - 04.2014
- Optimized performance and achieved notable results in managing the Brokerage House and Investment Funds Systems.
- Led the development of strategic plans for operational optimization and implementation of new IT projects.
- Assessed multiple technical projects
- Strengthened relationships and facilitated effective communication between business and IT teams
- Demonstrated expertise in all facets of project management such as planning projects, developing WBS structures, controlling costs, ensuring quality assurance and managing risks with meticulous tracking.
- Successfully oversaw audit processes and compliance for regulator CNVB, SAT, and INDEVAL.
- Maintained strict compliance with Security, Compliance, and SOX regulations.
- Collaborated with senior leadership to establish company's long-term objectives.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
- Led cross-functional teams in the development of innovative solutions to complex problems.
System Control Adviser
Banco Nacional de México
02.1998 - 06.2007
- Ensured the secure distribution of policy information covering areas such as Information Security, Continuity of Business, Fraud Prevention, Compliance oversight and Record Management.
- Enhanced risk management practices through the implementation of robust controls
- Led project management efforts encompassing budget optimization, investment strategies development through a sound business case analysis with meticulous attention to capacity planning insights. Oversaw contract administration and compliance along with implementing rigorous security protocols.
- Conducted risk assessments for computer information technology projects
- Analysis and control of rates of productivity and operabilityImplemented effective strategies to optimize productivity and operability
- Liaison for the coordination of internal and external audits for the area of computer systems development
- Successfully coordinated the implementation of the Balanced Score Card for effective management of systems development.
Education
Master - ECommerce
ITESM Campus Ciudad De México
Ciudad De México06-2002
Licenciatura - Management Information Systems
ITESM Campus Estado De México
Lago De Guadalupe, Edo. De México05-1991
Skills
- Team Leader
- Strategic Planning
- Negotiation
- Agile methodology
- Financial management
- Project Portfolio Management
- Information Security
- Audit coordination
- Requirements Gathering
- Product Development
- Process Documentation
- Project Management
- Continuous deployment
- System Administration
- Version control
- Application Development
- Performance Optimization
- Issue Research
Celphone
55 2855 4203
Birthday
07/04/69
Homephone
55 5393-6038
Studies
- AWS Certified Cloud Practitioner, LW0THW82QFBE1Z3J
- Electronic Commerce Master Degree, Standard and better practice for Mexican Electronic Commerce, ITESM Campus Ciudad de México, 04/2000, 09/2002
- Bachelor degree on Management Information System, ITESM Campus Estado de México, 08/1986, 05/1991
- Diploma: Financial Management, ITESM Campus Estado de México, 03/2005, 10/2005
- Diploma: Creating business, Instituto de Empresas Madrid, Spain, 07/2002
Languages
- English, Advanced
- French, Medium
- Spanish, Advanced
Certification
- AWS Cloud Practitioner
- Project Management with JIRA
Timeline
IT Investment Developer Sub Director
Principal Afore
09.2019 - 01.2024
Project Manager
AXA Insurance
05.2014 - 09.2019
Sub director Trading Systems and Markets
HSBC - Global Banking and Markets
07.2007 - 04.2014
System Control Adviser
Banco Nacional de México
02.1998 - 06.2007
Master - ECommerce
ITESM Campus Ciudad De México
Licenciatura - Management Information Systems
ITESM Campus Estado De México
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