Summary
Overview
Work History
Education
Skills
Timeline
Norma Ruy Sanchez Valenzuela

Norma Ruy Sanchez Valenzuela

Systems Engineering
Zapopan,Jalisco

Summary

Excellent communication and effective teamwork skills with experience using different types of software/hardware for web development, design, edition and workflow improvement. Continuous search for knowledge and Innovation.

Overview

7
7
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Chief Operating Officer

Guaostudio
Guadalajara, Jalisco
08.2020 - Current
  • Directed technological improvements, reducing waste and business bottlenecks by automatization of services and regular tasks.
  • Manage a team of 20 people on different areas such as Operations, Development, Marketing, Human Resources & QA.
  • Implemented new service strategies to support increased workflow, reducing client ratio while maintaining SLA.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Interviewed, supervised and motivated staff members to achieve optimal productivity.

Senior Technical Project Manager

Guaostudio
Guadalajara, Jalisco
06.2020 - 08.2020
  • Served as technical liaison, supporting engineering, management, procurement, sales and marketing, quality assurance and supply base.
  • Closely collaborated with project members to identify and quickly address problems.
  • Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
  • Identified innovative and automated approaches to routine tasks, making suggestions that were widely received.

Full Stack Developer

Sideways
New York, New York
04.2019 - 05.2020
  • Personalized CMS themes implementation for Wordpress depending on CX needs using PHP, Javascript, Jquery & Sass
  • Developed user-oriented visuals and features using front-end languages to increase site traffic.
  • Implement SEO to ensure Google indexation
  • Basic DevOps, AWS Maintenance and deployment automatization.
  • Reviewed code, debugged problems and corrected issues.
  • Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
  • Reviewed code to validate structures, assess security and verify browser, device and operating system compatibility.

Full Stack Developer

Maniak
Guadalajara, Jalisco
05.2017 - 04.2019
  • Manage different clients and expectations in daily standup meetings
  • Implement new designs / modules depending on client’s needs and requests
  • In charge of Tech Support for multiple clients, quick response and problem resolution
  • Reviewed code, debugged problems and corrected issues.
  • Reviewed code to validate structures, assess security and verify browser, device and operating system compatibility.

Front End Developer & BA Analyst

SYE Software
Guadalajara, Jalisco
05.2016 - 05.2017
  • Collaborated with stakeholders during development processes to confirm creative proposals and design best practices.
  • Reviewed and tested customer-facing prototypes before deployment, applying best practice diagnostic techniques to verify usability.
  • Pinpointed user experience issues to devise targeted suggestions for improving user experience.
  • Worked in Agile-driven environment to effectively maintain project timelines and utilize available resources.
  • Produced websites compatible with multiple browsers.

Global Login Administrator

The Results Companies
Hermosillo, Sonora
08.2013 - 09.2015
  • Ensure creation of logins and their safe keeping for administration purposes.
  • Maintaining functional logins.
  • In charge of creating, requesting external logins (as established by client’s processes)
  • Handling login escalations (even after regular business hours).
  • Creating new processes with sound methodology in order to improve department’s efficiency.

Education

No Degree - Systems Engineering

UNIDEP, Navojoa, Sonora
08.2009 - 05.2012

No Degree - Digital Art And Animation

Tecnológico De Monterrey , Guadalajara, Jalisco
08.2007 - 05.2009

Skills

    JavaScript

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Timeline

Chief Operating Officer - Guaostudio
08.2020 - Current
Senior Technical Project Manager - Guaostudio
06.2020 - 08.2020
Full Stack Developer - Sideways
04.2019 - 05.2020
Full Stack Developer - Maniak
05.2017 - 04.2019
Front End Developer & BA Analyst - SYE Software
05.2016 - 05.2017
Global Login Administrator - The Results Companies
08.2013 - 09.2015
UNIDEP - No Degree, Systems Engineering
08.2009 - 05.2012
Tecnológico De Monterrey - No Degree, Digital Art And Animation
08.2007 - 05.2009

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Norma Ruy Sanchez ValenzuelaSystems Engineering