Norma Angélica Partida Castellanos
Tlalnepantla,MEX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Manager
Consolida Tu Futuro Consultoría Empresarial
02.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
English and French Teacher
Universidad Del Valle De México
03.2023 - 12.2023
- Taught English and French at undergraduate level.
- Communicated with students in French and English to foster oral proficiency.
- Utilized various teaching strategies to accommodate diverse learning styles and needs within the classroom.
- Established positive rapport with students, fostering an environment of trust and open communication.
Speaking Examiner in Cambridge Certifications
British Council
02.2019 - 08.2023
- Evaluated speaking skills from levels B1 to C1 of CEFR.
English and French Teacher
Universidad De Colima
05.2018 - 02.2023
- Taught English and French at undergraduate level.
- Facilitated learning of French language using variety of instructional methods, resources and technological tools.
- Collaborated with other language teachers to develop cross-curricular projects for a richer learning experience.
- Designed, developed and implemented English and French learning programs.
- Evaluation of linguistic skills in English and French.
- Provided Individual and group tutoring for students.
- Advised students in thesis preparation.
Manager of Sales and Production
Hacienda Scandinavia, S.A. De C.V.
04.2006 - 12.2018
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Developed and maintained key client relationships, ensuring long-term business partnerships and repeat customers.
- Mentored junior team members, fostering their professional development and providing guidance on best practices in sales and production management.
- Payroll management
- Billing
Bilingual Secretary
Teleindustria Ericsson, S.A. De C.V.
10.1989 - 06.1992
- Handled confidential information professionally, maintaining strict discretion when dealing with sensitive matters.
- Participated in networking events aimed at connecting staff members.
- Spanish-English translation of quarterly accounting reports.
- English-Spanish interpretation.
- Agenda management
- Event organization
- Performing administrative tasks specific to the position
- Telephone support and email management
Education
Master of Education - Human Studies
Monterrey Institute of Technology And Higher Educ.
Guadalajara, Jalisco, Mexico05.2018
Bachelor of Language Teaching - Human Studies
University of Colima
Colima, Colima, Mexico07.2014
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Problem-Solving
- Customer Relationship Management
- Accounting support
- Documentation And Reporting
Accomplishments
Successfully led a family enterprise for 16 consecutive years, achieving a remarkable growth and positioning the company among the most recognized water purification and distribution plants in the region.
I also dedicated 10 years in pursuing my passion for teaching.
Languages
English
Bilingual or Proficient (C2)
French
Advanced (C1)
Swedish
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Certification
French Examiner Certification, France Education International, Mexico City, August 2022
English Examiner Certification, The British Council, Mexico City, August 2019
Timeline
English and French Teacher
Universidad Del Valle De México
03.2023 - 12.2023
Manager
Consolida Tu Futuro Consultoría Empresarial
02.2023 - Current
Speaking Examiner in Cambridge Certifications
British Council
02.2019 - 08.2023
English and French Teacher
Universidad De Colima
05.2018 - 02.2023
Manager of Sales and Production
Hacienda Scandinavia, S.A. De C.V.
04.2006 - 12.2018
Bilingual Secretary
Teleindustria Ericsson, S.A. De C.V.
10.1989 - 06.1992
Master of Education - Human Studies
Monterrey Institute of Technology And Higher Educ.
Bachelor of Language Teaching - Human Studies
University of Colima
Similar Profiles
Jenifer TiqueJenifer Tique
Licenciada En Pedagogia Infantil at Fundacion Escalando Por Tu FuturoLicenciada En Pedagogia Infantil at Fundacion Escalando Por Tu Futuro
FÁTIMA TRUJILLOFÁTIMA TRUJILLO
Consultora at Apoyo Consultoría - Área de Consultoría EconómicaConsultora at Apoyo Consultoría - Área de Consultoría Económica
ANA GABRIELA TORRES ESPUNAANA GABRIELA TORRES ESPUNA
Project Consultant at GR&GD Consultoría, Construcción Y PerformanceProject Consultant at GR&GD Consultoría, Construcción Y Performance