Nubia Alejandra Jarquin
Summary
Experienced administrative assistant and manager with a strong background in operations management, customer service, and staff supervision. Proficient in handling administrative systems, organizing documents, managing payments, and providing assistance to clients in fast-paced and ever-changing environments. Demonstrated ability to effectively coordinate multiple tasks, ensure customer satisfaction, and optimize work processes for maximum efficiency.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Spirit Halloween Store
08.2023 - 11.2024
- Managed and led a team throughout entire shifts, overseeing workflow, resolving issues, and maintaining efficiency.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
General Manager
Xolo's Tacos Co.
08.2020 - 07.2024
- Managed budget implementations, employee reviews, training, schedules, payroll and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Managed all aspects of daily operations, including, inventory control, and vendor relations.
Administrative Assistant
EPCC Grants Management Office
02.2013 - 08.2016
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Education
Culinary Arts -
Instituto Culinario
07.2020
Skills
- Effective Customer Support
- Payment Management
- Efficient Record Keeping
- Administrative Systems Coordination
- Team Leadership and Development
- Inventory Management
Languages
English
Spanish
Timeline
Assistant Manager
Spirit Halloween Store
08.2023 - 11.2024
General Manager
Xolo's Tacos Co.
08.2020 - 07.2024
Administrative Assistant
EPCC Grants Management Office
02.2013 - 08.2016
Culinary Arts -
Instituto Culinario
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