Results-oriented Communicator proficient in developing creative marketing collateral for diverse projects. Establishes clear standards and enforces protocols for consistent, high-quality results.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Global Content Analyst
JOKR
04.2022 - 02.2023
Analyzed data to identify root causes of problems and recommend corrective actions to improve user experience.
Configured, added and removed items and images to provide most accurate representation of products on company's web portal.
Compilation of images, short and long descriptions, keywords, categorization and product claims for each Sku.
Content Analyst
Acerwork Trading Company
04.2021 - 04.2022
.Provided support for special projects such as website redesigns and product launches, ensuring all content met brand, marketplaces guidelines and project objectives.
Implemented pay-per-click campaigns to increase website traffic and conversions.
Created content strategies for digital media.
Collected and analyzed Web metrics such as visits, time on site and page views per visit.
.Coordinated with web developers to troubleshoot technical issues related to content display or user experience on company website.
Supported sales team initiatives by crafting persuasive product descriptions that highlighted key features and benefits.
Community Manager & PR Analyst
Yves Rocher México
02.2020 - 04.2021
Press Releases and weekly blog articles.
Generated reports detailing findings and recommendations.
Evaluated customer needs and feedback to drive product and service improvements.
Cultivated relationships with industry leaders and within company to share tips and information.
Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
Enhanced online community engagement by creating and implementing tailored content strategies.
Provided exceptional customer service through prompt responses to inquiries from both existing members and prospective clients via social media platforms.
Collaborated with cross-functional teams, optimizing marketing initiatives that supported community growth.
Managed social media channels effectively for improved brand visibility and increased audience interaction.
Established strategic partnerships with relevant organizations, expanding community reach and generating new opportunities for collaboration.
PR & Digital Intern
Estée Lauder Companies
10.2018 - 10.2019
Monitored relevant news stories daily, keeping team informed about industry developments and competitive landscape insights.
Edited internal communications materials including newsletters, ensuring consistency in tone, style, and message alignment with company values.
Managed media lists and relationships to secure valuable coverage opportunities for clients.
Analyzed social media data to optimize content strategy, driving higher engagement rates across platforms.
Created and executed targeted PR campaigns to raise awareness of organization and initiatives.