Systematic and highly productive QA team leader with subject matter expertise in problem solving. Good crisis management, project coordination skills. Successful at complying with strict design and product specifications. Management based in facts, statistic analysis and factory control tools implementation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Quality Assurance Lead
ILSCO / NVent
Heroica Matamoros, Tamaulipas, Mexico
02.2021 - Current
Customer response
Support 8D phases to Customer Disruption event
Focus on preventive actions to improved customer satisfaction
Coordinated the recovery plan to customer after non-conformance reported.
Use customer sites to upload 8D report (some customers like: Siemens, Schneider, Eaton, Jabil, etc)
Control of documents
Control and keep a maintenance of documents used on production environments
Keep control of quality records
QMS Coordinator
Lead QMS ISO 9001 maintenance using internal audits
Internal QMS auditor leader
Track and validate corrective actions from internal audit findings
General activities
Collaborated with value stream teams to support on quality system processes and documents.
Follow KPI metric as Scrap and PPM reduction on final assembly area
Mentored junior team members in quality assurance best practices, fostering a culture of continuous improvement.
Projects :
Improve Excel report dashboards of PPMs, MRB, LPA, etc.
Incoming inspections implementation
PFEMA and control plan implementation
Quality Engineer
Starkey Hearing aid
Heroica Matamoros, Tamaulipas, Mexico
08.2016 - 02.2021
Contributed to root cause analysis to determine core reason for failures and errors based on quality KPIs.
Coordinated quality audit operators in assembly process.
Performed quality inspections and drafted reports to detail non-conforming material issues.
Supported quality team members during corrective action updates.
Support quality activities during NPI (validate design, ramp up phase and production)
Implement Six sigma tools into manufacturing assembly lines.
Conduct process and product audits
Improve Excel report dashboards
Education
MBA - Quality And Productivity
TecMilenio
Monterrey Nuevo Leon
12.2017
Bachelor of Science - Mechatronics Engineer
TecMilenio
Monterrey Nuevo Leon
05.2016
Skills
Customer Needs Assessments
Requirements Specifications
Test Scheduling
Feature and Functionality Understanding
Time Management
Regulatory Compliance Assurance
Summary Reporting
Certification
Certified Six Sigma Green Belt, ASQ - Sep 2017
Certified Six Sigma Green Belt, Sigma Pro - Dec 2017
Internal auditor ISO 9001:2015 Training - Sep 2018