Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
7
7
years of professional experience
Work History
Receptionist
Vivo Escondido
11.2024 - Current
Kept reception area clean and neat to give visitors positive first impression.
Maintained confidentiality of information regarding clients and company.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Resolved customer problems and complaints.
Corresponded with clients through email, telephone, or postal mail.
Confirmed appointments, communicated with clients, and updated client records.
Handled cash transactions and maintained sales and payments records accurately.
Golf Course Maintenance
Fairmont Jasper Park Lodge
04.2023 - Current
Assisted in mowing and setting up the golf course for golfers in a timely manner
Worked within a team to ensure daily tasks were completed efficiently
Responsible for upkeep of machines that are used daily to ensure they are clean for next use
Trained in different roles at golf course to help team deliver first-rate support to guests.
Identified timeslots for preventive maintenance by examining work schedules and reducing service disruptions for network users.
Sales Member
Jb HI-FI
06.2020 - 03.2023
Assisted customers with their inquiries
Regularly met and exceeded individual budget
Spoke with customers over the phone to assist in their queries
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Monitored customers for signs of security concerns and escalated issues to management.
Warehouse Assistant
TWM
02.2020 - 03.2020
Assisted in unloading and pallet assembly of orders in a timely fashion
Regularly reported to manager to acquire new tasks
Maintained effective time management during busy periods
Prepared orders for shipment by picking, packing, and labeling merchandise.
Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
Sales Associate
Foot Locker
07.2018 - 01.2019
Help drive sales goals and achieve monthly quotas
Routinely answered customer questions regarding merchandising and pricing
Refereed unresolved customer grievances to designated departments for further investigation
Education
Certificate IV - Personal Training
Australian Institute of Personal Training
Melbourne, VIC
01.2022
Certificate IV - Youth Work
Royal Melbourne Institute of Technology
Melbourne, VIC
01.2019
High School Diploma - undefined
Bacchus Marsh Grammar
Maddingley, VIC
01.2017
Skills
Physically fit
Goal-oriented
Customer Service
Quick learner
Personable
People-oriented
Exceptional time management skills
Retail Sales
Consistently complete set tasks
Excellent work ethic
Scheduling
Verbal and written communication
Document control
Professional demeanor
Data inputting
Travel coordination
Data entry
Accomplishments
Completed 180+ hours of community services
Proficient in Microsoft Word, Excel, PowerPoint
Working with Children Check (Volunteer)
National Police Check
Completed First Aid Training
Completed Mental Health Training
Timeline
Receptionist
Vivo Escondido
11.2024 - Current
Golf Course Maintenance
Fairmont Jasper Park Lodge
04.2023 - Current
Sales Member
Jb HI-FI
06.2020 - 03.2023
Warehouse Assistant
TWM
02.2020 - 03.2020
Sales Associate
Foot Locker
07.2018 - 01.2019
Certificate IV - Youth Work
Royal Melbourne Institute of Technology
High School Diploma - undefined
Bacchus Marsh Grammar
Certificate IV - Personal Training
Australian Institute of Personal Training
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