Adobe Ilustrator
Olivia Torres
Graphic Designer
Hermosillo
Summary
Proficient Graphic Designer knowledgeable about logos, marketing materials creation and website design. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
Social Media Content Creator
Vita Medic
Hermosillo
08.2021 - Current
- Developed in-depth understanding of digital and mobile marketing practices and media.
- Managed content across multiple platforms for widest audience reach.
- Organized, prioritized and managed multiple projects according to dedicated release schedule.
- Completed accurate and polished formatting in line with publishing standards prior to submission.
- Produced original, creative content for promotional advertisements and marketing materials.
- Used Grammarly to write and submit error-free copy.
- Customized brand message to reach and capture target audience interest and drive engagement.
- Managed competing deadlines with efficiency.
Owner
Oh No! Store
Hermosillo
02.2021 - Current
- Managed day-to-day business operations.
- Led projects and analyzed data to identify opportunities for improvement.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Improved records management systems for leases and contracts to boost renewals timeliness.
- Developed and maintained courteous and effective working relationships.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
Customer Service Representative
Hispanic Teleservices de Guadalajara SA de CV.
Hermosillo
02.2020 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Collected and analyzed customer information to prepare product or service reports.
- Recommended products to customers, thoroughly explaining details.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Updated account information to maintain customer records.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Fashion Designer
Atisbo
Hermosillo
01.2020 - 02.2022
- Worked with technical design and product management to provide accurate and complete design packages.
- Worked with photographers and stylists to showcase products for optimal visibility.
- Developed exciting seasonal merchandise assortments to improve category diversity.
- Designed sampling displays to enhance consumer interest.
- Created innovative design tools and strategies for presenting merchandise.
- Sketched artistic and fresh designs for consideration.
- Followed market trends and research to establish innovative product offerings for consumers.
- Negotiated with vendors to reach ideal product distribution channels and pricing.
- Designed seasonal styles according to upcoming trends and popular color palettes.
- Worked flexible hours across night, weekend and holiday shifts.
- Carried out day-to-day duties accurately and efficiently.
Education
No Degree - Graphic Design
Universidad De Sonora
Hermosillo, Sonora. 05.2001 -
Diploma - Basic HTML/CSS Training
Dev.f Mexico
Hermosillo, Sonora 10.2019 - 03.2020
Diploma - UX / IU Design Bootcamp.
Nearsoft/Encora Software
Hermosillo, Sonora 11.2020 - 03.2021
Skills
Wordpress
Software
Adobe Photoshop
Adobe XD
Figma
Canva
Timeline
Social Media Content Creator
Vita Medic
08.2021 - Current
Owner
Oh No! Store
02.2021 - Current
Diploma - UX / IU Design Bootcamp.
Nearsoft/Encora Software
11.2020 - 03.2021
Customer Service Representative
Hispanic Teleservices de Guadalajara SA de CV.
02.2020 - Current
Fashion Designer
Atisbo
01.2020 - 02.2022
Diploma - Basic HTML/CSS Training
Dev.f Mexico
10.2019 - 03.2020
No Degree - Graphic Design
Universidad De Sonora
05.2001 -
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