Olivia Yesenia Ventura Gómez

• Developed inspection plans based on design specifications, ensuring all critical dimensions and performance criteria were verified throughout the manufacturing process.

Reducing yearly customer complaints from 8 (2022), to 0 (2023) and maintaining it at 0 (2024).

Improving in-house inspection findings from 7,252 PPM (2022), to 22,253 (2024) and maintaining it at 25, 864 it at (2024)

• Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions 8Ds

Considering a target delivery date of 30 days in average our documentation is delivery in 20 days

• Performed quality inspections and drafted reports to detail non-conforming material issues.
• Contributed to root cause analysis to determine core reason for failures and errors.
• Hands-on experience with Core Tools methodologies, including Advanced Product Quality Planning (APQP),
• Production Part Approval Process (PPAP) documentation, Failure Mode and Effects Analysis (FMEA), Measurement System Analysis (MSA), and Statistical Process Control (SPC). Skilled in preparing comprehensive PPAP submissions and generating detailed First Article Inspection Reports (FAIR)
• Internal Auditor for Quality Management System (QMS) Assurance (ISO 9001 & IATF 16949)

• Provided technical assistance to production team when issues arose.
• Evaluated new technologies and equipment upgrades to enhance overall process capabilities, ensuring market competitiveness.
• Coordinated with suppliers to resolve raw material issues affecting production schedules.
• Optimized manufacturing processes by implementing continuous improvement initiatives and lean methodologies.