Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Olivier Casanova

SAN YSIDRO

Summary

Results-driven business leader prepared for role with robust history of steering companies toward success and fostering culture of excellence. Known for collaborative leadership approach that aligns teams with organizational objectives and drives performance. Adept at navigating complex challenges, fostering innovation, and ensuring adaptability to evolving market conditions, with focus on strategic planning and operational excellence.

Overview

23
23
years of professional experience
1
1
Certification

Work History

CEO

CLUB DE EMPRESARIOS OF BC
06.2023 - Current
  • Achieved company growth by implementing strategic plans and streamlining operations.
  • Reduced 40% cost in the first quarter.
  • I achieved the positioning of the business club in the first semester being recognized nationally.
  • I implemented black card loyalty program for the members
  • Made alliances with 8 other clubs as a benefit for a our member
  • Delivered 20% profit growth year over year
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Enhanced brand reputation with effective marketing campaigns and public relations efforts.
  • Created a positive work culture, resulting in increased employee satisfaction and retention rates.
  • Established new revenue streams by identifying market opportunities and launching innovative products or services.
  • Fostered strong relationships with industry partners to expand business opportunities.
  • Developed a high-performance executive team for improved productivity and efficiency.
  • Ensured regulatory compliance by developing robust policies, procedures, and internal controls.
  • Drove profitability with thorough financial analysis and strategy
  • Improved organizational structure by reallocating resources and redefining roles for greater efficiency.
  • Achieved remarkable year-over-year revenue growth through strategic product diversification and market analysis.

General Manager

Lazzo Group Restaurants
06.2022 - 06.2023
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Increased 40% revenue in the first quarter
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Formulated policies and procedures to streamline operations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Managed budget implementations, employee evaluations, and contract details.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
  • Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.

General Manager

Hotel City Express Plus
11.2019 - 04.2022
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Identified and qualified customer needs and negotiated and closed 4 profitable projects with high success rate.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase 12 % sales and profitability.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.

CEO

Las Olas Grand Resort
09.2010 - 11.2019
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Delivered consistent revenue growth of 30 % by identifying new markets and devising targeted expansion strategies.
  • Streamlined business processes, resulting in increased operational efficiency across all departments.
  • Implemented cost-saving initiatives to reduce 25 % operational expenses without sacrificing quality.
  • Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
  • Led successful turnaround efforts for underperforming divisions or subsidiaries, restoring profitability within tight timeframes.
  • Streamlined operational processes to boost efficiency, adopting innovative technologies and methodologies.
  • Amplified customer satisfaction and loyalty through introduction of customer-centric service model.
  • Elevated brand visibility and market share with launch of highly successful digital marketing campaign.
  • Drove significant cost reductions while maintaining product quality, negotiating favorable contracts with suppliers.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Represented organization at industry conferences and events.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Analyzed industry trends and tracked competitor activities to inform decision making.
  • Communicated business performance, forecasts and strategies to investors and shareholders.
  • Achieved company growth by implementing strategic plans and streamlining operations.
  • Created a positive work culture, resulting in increased employee satisfaction and retention rates.
  • Established new revenue streams by identifying market opportunities and launching innovative products or services.
  • Achieved remarkable year-over-year revenue growth through strategic product diversification and market analysis.
  • Improved organizational structure by reallocating resources and redefining roles for greater efficiency.
  • Drove profitability with thorough financial analysis and strategic.

Director of Sales and Marketing

Rosarito Beach Hotel
03.2002 - 01.2010
  • Spearheaded trade show participation to showcase products and services, generating valuable leads and networking opportunities.
  • Increased 15 % sales revenue by implementing innovative marketing strategies and fostering strong relationships with clients.
  • Analyzed sales and marketing data for improved strategies.
  • Mentored junior staff members on best practices for successful sales techniques, resulting in higher close rates across the team.
  • Secured major client contracts by delivering persuasive presentations that highlighted the value of our products and services.
  • Analyzed industry trends and competitor activities to inform strategic decision-making and maintain a competitive edge.
  • Facilitated regular communication between Sales and Marketing teams to ensure seamless collaboration on campaigns and client outreach efforts.
  • Implemented efficient CRM systems to track leads, manage customer interactions, and streamline the sales process.
  • Boosted company''s brand visibility through targeted advertising campaigns and social media engagement.
  • Managed sales promotions and marketing strategies on major social media sites.
  • Managed a high-performing sales team, providing regular coaching and training to enhance their skills and performance.
  • Conducted market research to identify potential areas of growth for future product development initiatives.
  • Collaborated with cross-functional departments to optimize product offerings and pricing strategies, increasing overall profitability.
  • Optimized digital marketing efforts through SEO improvements, PPC campaigns, email marketing initiatives, resulting in increased web traffic and lead generation.
  • Cultivated long-term partnerships with key industry influencers, strengthening the company''s credibility in the marketplace.
  • Established new distribution channels with expedia, travelocity , expanding the company''s reach into untapped markets.
  • Achieved sales goals and service targets by cultivating and securing new business target customer relationships.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Managed revenue models, process flows, operations support, and customer engagement strategies.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Organized promotional events and interacted with community to increase sales volume.

Education

BBA - Business Administration

Devry
Alahambra, California
01-2003

Skills

  • Effective decision making
  • Financial acumen
  • Organizational agility
  • Client relationship building
  • Negotiation
  • Operations management
  • Business development
  • Analytical and critical thinker
  • Marketing and advertising
  • Strategic business planning
  • Financial administration

Certification

  • Restaurant Administration , Cetys University -

Languages

English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)

Timeline

CEO

CLUB DE EMPRESARIOS OF BC
06.2023 - Current

General Manager

Lazzo Group Restaurants
06.2022 - 06.2023

General Manager

Hotel City Express Plus
11.2019 - 04.2022

CEO

Las Olas Grand Resort
09.2010 - 11.2019

Director of Sales and Marketing

Rosarito Beach Hotel
03.2002 - 01.2010

BBA - Business Administration

Devry

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Olivier Casanova