Summary
Overview
Work History
Education
Skills
Certification
I LOVE MEETING NEW PEOPLE, LEARNING NEW CULTURE AND LANGUAGE
Timeline
Generic
OLUWAFEMI JUWON  ADEPEJU

OLUWAFEMI JUWON ADEPEJU

I am a career manager of human and financial resources with valuable experience in customer and employee relationship management. I have been part of performance driven teams at various times with responsibilities ranging from improving customer services, overseeing high value banking transactions with high level of integrity and zero tolerance for fraud. My post qualification career to date has been in bookkeeping, marketing, sales and banking institution.
Zapopan, Jalisco,JAL

Summary

Communicative possessing solid time management, multitasking and recordkeeping skills. Creates entertaining and innovative lesson plans, maintains current and accurate records and modifies instructional resources to meet needs of each student. Comfortable using modern teaching methods such as e-learning and team learning.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in my role.

Overview

12
12
years of professional experience
7
7
Certificates
5
5

TESOL (young learners and adults) Inte

2
2

CNDH MEXICO (Convivencia Escolar desde la Perspectiva de los Der

1
1

CNDH MEXICO (Acoso Escolar, Violencia Escolar y en la Escuela)

3
3
years of post-secondary education

Work History

ESL Teacher ( ENGLISH LANGUAGE TEACHER)

INSTITUTO TECHNOLOGICO DE EDUCACION AVANZADA
01.2024 - Current
  • Educated students in basics of English grammar and conversational speaking.
  • Created and delivered engaging lesson plans to accommodate different learning styles.
  • Developed and taught ESL curriculum to improve students' conversational abilities.
  • Supported language development for non-native speakers by providing one-on-one tutoring sessions tailored to individual needs.
  • Increased student proficiency in English by creating engaging and interactive classroom activities.
  • Adopted new technologies and online platforms to facilitate student learning.
  • Provided targeted instruction on pronunciation, intonation, and accent reduction to enhance students'' overall communication skills in English.
  • Evaluated student progress using standardized tests, quizzes, and oral assessments to modify teaching strategies as needed.

Online ESL Teacher

SMART TEACHING
01.2024 - Current

Strengthened overall class performance by regularly assessing student progress using both formative and summative assessments to adjust instructional strategies accordingly.

  • Communicated with students using online learning platforms, webcams and headphones.
  • Provided instruction using textbooks, worksheets, games and visuals to help improve reading, writing, speaking and listening skills.
  • Boosted reading comprehension levels for struggling students through targeted tutoring and personalized lesson plans.
  • Combined students' personal interests with lesson objectives to create student-specific activities.
  • Improved student communication skills by incorporating interactive group activities and role-playing exercises.

Finance Executive

• PRUDENTIAL ZENITH LIFE INSURANCE
LAGOS, NIGERIA
02.2022 - 12.2025
  • Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
  • Ensured compliance with all relevant regulations, maintaining accurate records of financial transactions and reporting requirements.
  • Analyzed financial statements against forecasts to prepare high-level variance analysis.
  • Enhanced company cash flow with diligent accounts receivable management and timely collections.

Customer Service Manager

ULTIM CREDIT LIMITED
, NIGERIA
02.2017 - 07.2021
  • Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
  • Facilitated clear communication between departments, ensuring seamless resolution of customer concerns in a timely manner.

Operations Executive

STANBIC IBTC BANK PLC
LAGOS, NIGERIA
05.2014 - 12.2018
  • Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
  • Efficiently and effectively identified and solved all problems that impacted direction of business.
  • Used data-driven decision-making techniques to identify areas of improvement within operations processes.
  • Implemented strategic initiatives that resulted in significant improvements in operational performance.

Education

Bachelor of Arts - Teaching English To Speakers of Other Languages

INTERNATIONAL OPEN ACADEMY
BRITAIN ENGLAND
05.2001 -

Bachelor of Science - Economics

UNIVERSITY OF IBADAN
IBADAN, NIGERIA
05.2001 -

High School Diploma -

THE POLYTECHNIC OF IBADAN
IBADAN, NIGERIA
06.2004 - 06.2007

Skills

Empathy and patience

Certification

English as a Second Language (ESL) Endorsement - [State] Department of Education.

I LOVE MEETING NEW PEOPLE, LEARNING NEW CULTURE AND LANGUAGE

I LOVE ENGAGING PEOPLE JUST TO KNOW MORE ABOUT THEM AND THEIR CULTURAL DIVISITIES 

I ALSO LOVE LISTENING TO MUSIC AND MAKING NEW FRIENDS

Timeline

ESL Teacher ( ENGLISH LANGUAGE TEACHER)

INSTITUTO TECHNOLOGICO DE EDUCACION AVANZADA
01.2024 - Current

Online ESL Teacher

SMART TEACHING
01.2024 - Current

Finance Executive

• PRUDENTIAL ZENITH LIFE INSURANCE
02.2022 - 12.2025

Customer Service Manager

ULTIM CREDIT LIMITED
02.2017 - 07.2021

Operations Executive

STANBIC IBTC BANK PLC
05.2014 - 12.2018

High School Diploma -

THE POLYTECHNIC OF IBADAN
06.2004 - 06.2007

Bachelor of Arts - Teaching English To Speakers of Other Languages

INTERNATIONAL OPEN ACADEMY
05.2001 -

Bachelor of Science - Economics

UNIVERSITY OF IBADAN
05.2001 -

English as a Second Language (ESL) Endorsement - [State] Department of Education.

Educational Leadership Certification or Endorsement - State Department of Education.

Classroom Management Professional Development Certificates - Various PD Providers.

Advanced Studies in Teaching and Learning Certificate – Various accredited universities.

Sales Manager Certificate

Adobe Certified Expert (ACE) – Adobe Systems Incorporated.

Teaching English to Speakers of Other Languages (TESOL) Certificate - TESOL International Association.

OLUWAFEMI JUWON ADEPEJUI am a career manager of human and financial resources with valuable experience in customer and employee relationship management. I have been part of performance driven teams at various times with responsibilities ranging from improving customer services, overseeing high value banking transactions with high level of integrity and zero tolerance for fraud. My post qualification career to date has been in bookkeeping, marketing, sales and banking institution.