Onivher Solis
Nuevo Laredo
Summary
Efficient International Business major, with over a decade of work experience. Aiming to leverage a proven knowledge of customer service, data entry, and executive support skills. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.
Overview
12
12
years of professional experience
Work History
Owner
Street Burgers
Nuevo Laredo, Tamaulipas, Mexico
11.2024 - Current
- Managed day-to-day business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Made food according to standard recipes with requested changes for customer satisfaction.
Freelancer
Stellar AI
United States (Remote)
10.2024 - Current
- Trained new team members to apply best coding best practices and proper use of development tools.
- Analyzed user feedback to gather input and identify areas required for improvement.
- Collected, arranged, and input information into database system.
- Frequently inspected production area to verify proper equipment operation.
- Teach the AI make more human interactions.
Foreign Credential Evaluator
GEO Credential Services
Laredo, Tx
02.2019 - 10.2024
- Completed evaluations of academic credentials from countries worldwide.
- Researched information on academic credentials.
- Verified the authenticity of documents through emails, letters, institution result checkers, and third-party verification tools.
- Determined the full-time length/credit value of students' programs, whether completed or incomplete.
- Investigated institutional recognition in their home countries.
- Provided clients with clear explanations of evaluation outcomes.
- Edited documents for translation.
- Created templates for the evaluation of academic credentials from every country.
- Assisted in the fulfillment process to become a corporate member of NACES (National Association of
- Credential Evaluation Services) in February 2022.
- Trained new evaluators and guided them in using templates for each country.
- Conducted investigations into clients’ professional, academic, and certification backgrounds to assess their qualifications for various categories.
- Researched and analyzed clients’ contributions to their fields, highlighting their impact on the U.S. economy, societal welfare, and national interest to support visa applications such as O-1, EB-1, and National Interest Waiver (NIW).
- Prepared customized letters and reports outlining clients’ professional achievements and future potential, supporting visa petitions that emphasized national economic, scientific, or cultural contributions.
Sales Associate
NewEra
Nuevo Laredo, Tamaulipas, Mexico
02.2018 - 01.2019
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
Customer Service Representative
TS Transport
Nuevo Laredo, Tamaulipas, Mexico
12.2017 - 02.2018
- Responded to customer requests for products, services, and company information.
- Delivered prompt service to prioritize customer needs.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Promptly responded to inquiries and requests from prospective customers.
- Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
Sales Manager
Maxillantas
Nuevo Laredo, Tamaulipas, Mexico
10.2016 - 01.2018
- Attended industry events and conventions to expain sales opportunities.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Maintained workshop activities in line with budget requirements.
- Purchased and oversaw inventory of supplies, tools and equipment.
- Scheduled maintenance and repair projects to maintain optimal performance of all equipment and systems.
Supervisor of Operations
Gobierno De Nuevo Laredo
Nuevo Laredo, Tamaulipas, Mexico
10.2013 - 09.2016
- Planned the events for the Mayor's agenda.
- Organized the events for the State Government.
- Provided information to my director about the Mayor's meetings with the Council.
- Managed a team of 3 people to execute any social event the Mayor may had.
Assistant
Maxillantas
Nuevo Laredo, Tamaulipas, Mexico
09.2012 - 09.2013
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Prepared invoices, reports, memos, letters, financial statements and other documents, using word processing and spreadsheets.
Education
Bachelor of Science - International Business
ICEST Nuevo Laredo
04-2022
Skills
- Social media control
- Marketing tactics
- Operations management
- Project management
- Customer relations
- Sales oversight
- Human resource management
- Staff management
- Machine learning
- Data analytics
- Analytical reasoning
- Project evaluation
- Data assessments
- Research processes
Languages
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
Portuguese
Elementary (A2)
Timeline
Owner
Street Burgers
11.2024 - Current
Freelancer
Stellar AI
10.2024 - Current
Foreign Credential Evaluator
GEO Credential Services
02.2019 - 10.2024
Sales Associate
NewEra
02.2018 - 01.2019
Customer Service Representative
TS Transport
12.2017 - 02.2018
Sales Manager
Maxillantas
10.2016 - 01.2018
Supervisor of Operations
Gobierno De Nuevo Laredo
10.2013 - 09.2016
Assistant
Maxillantas
09.2012 - 09.2013
Bachelor of Science - International Business
ICEST Nuevo Laredo