Onivher Solis
Nuevo Laredo
Summary
Efficient International Business major, with over a decade of work experience. Aiming to leverage a proven knowledge of customer service, data entry, and executive support skills. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.
Overview
12
12
years of professional experience
Work History
Owner
Street Burgers
11.2024 - Current
- Managed day-to-day business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Made food according to standard recipes with requested changes for customer satisfaction.
Freelancer
Stellar AI
10.2024 - Current
- Trained new team members to apply best coding best practices and proper use of development tools.
- Analyzed user feedback to gather input and identify areas required for improvement.
- Collected, arranged, and input information into database system.
- Frequently inspected production area to verify proper equipment operation.
- Teach the AI make more human interactions.
Foreign Credential Evaluator
GEO Credential Services
02.2019 - 10.2024
- Completed evaluations of academic credentials from countries worldwide.
- Researched information on academic credentials.
- Verified the authenticity of documents through emails, letters, institution result checkers, and third-party verification tools.
- Determined the full-time length/credit value of students' programs, whether completed or incomplete.
- Investigated institutional recognition in their home countries.
- Provided clients with clear explanations of evaluation outcomes.
- Edited documents for translation.
- Created templates for the evaluation of academic credentials from every country.
- Assisted in the fulfillment process to become a corporate member of NACES (National Association of
- Credential Evaluation Services) in February 2022.
- Trained new evaluators and guided them in using templates for each country.
- Conducted investigations into clients’ professional, academic, and certification backgrounds to assess their qualifications for various categories.
- Researched and analyzed clients’ contributions to their fields, highlighting their impact on the U.S. economy, societal welfare, and national interest to support visa applications such as O-1, EB-1, and National Interest Waiver (NIW).
- Prepared customized letters and reports outlining clients’ professional achievements and future potential, supporting visa petitions that emphasized national economic, scientific, or cultural contributions.
Sales Associate
NewEra
02.2018 - 01.2019
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
Customer Service Representative
TS Transport
12.2017 - 02.2018
- Responded to customer requests for products, services, and company information.
- Delivered prompt service to prioritize customer needs.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Promptly responded to inquiries and requests from prospective customers.
- Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
Sales Manager
Maxillantas
10.2016 - 01.2018
- Attended industry events and conventions to expain sales opportunities.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Maintained workshop activities in line with budget requirements.
- Purchased and oversaw inventory of supplies, tools and equipment.
- Scheduled maintenance and repair projects to maintain optimal performance of all equipment and systems.
Supervisor of Operations
Gobierno De Nuevo Laredo
10.2013 - 09.2016
- Planned the events for the Mayor's agenda.
- Organized the events for the State Government.
- Provided information to my director about the Mayor's meetings with the Council.
- Managed a team of 3 people to execute any social event the Mayor may had.
Assistant
Maxillantas
09.2012 - 09.2013
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Prepared invoices, reports, memos, letters, financial statements and other documents, using word processing and spreadsheets.
Education
Bachelor of Science - International Business
ICEST Nuevo Laredo
04-2022
Skills
- Social media control
- Marketing tactics
- Operations management
- Project management
- Customer relations
- Sales oversight
- Human resource management
- Staff management
- Machine learning
- Data analytics
- Analytical reasoning
- Project evaluation
- Data assessments
- Research processes
Languages
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
Portuguese
Elementary (A2)
Timeline
Owner
Street Burgers
11.2024 - Current
Freelancer
Stellar AI
10.2024 - Current
Foreign Credential Evaluator
GEO Credential Services
02.2019 - 10.2024
Sales Associate
NewEra
02.2018 - 01.2019
Customer Service Representative
TS Transport
12.2017 - 02.2018
Sales Manager
Maxillantas
10.2016 - 01.2018
Supervisor of Operations
Gobierno De Nuevo Laredo
10.2013 - 09.2016
Assistant
Maxillantas
09.2012 - 09.2013
Bachelor of Science - International Business
ICEST Nuevo Laredo
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