Orlando Patricio Gómez Verde
Licenciado
Monterrey,Nuevo Leon
Summary
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
19
19
years of professional experience
2
2
Languages
Work History
General Manager
GV Comida Rápida
11.2016 - Current
- Fast Food Family business that I started associated with my sister and brother in law. Started as a 4 employees business becoming on a 30 employees, 5 kitchens and presence in Cancun, Playa del Carmen and Los Cabos Mexico. Before I get my own department, I made Human Resources, operations and buying activities.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Formulated policies and procedures to streamline operations.
- Developed and implemented strategies to increase sales and profitability.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
Geography and History Teacher
Instituto Motolinía A.C.
07.2013 - 06.2015
- History and Geography teacher in Jr. High
- Prepared various classroom activities and assessment methods to promote retention of study materials.
- Delivered prepared lesson plans using instructional materials and tools.
- Participated in school district meetings and parent-teacher conferences to give insight into student progress and curriculum plans.
- Promoted cultural understanding and global awareness by integrating world history themes into curriculum.
- Facilitated connections between historical events and current affairs, making subject matter more relevant and interesting to students.
- Taught History and Geography to 140 students in classroom setting.
US, Mexico And World History Teacher
Universidad del Valle de México
01.2012 - 01.2013
- High School History Teacher
English Teacher
Elvira Sepúlveda Elementary
01.2011 - 01.2012
- Teach english classes to elementary students.
Regional Collection Supervisor
Muñoz, C. y Asociados
02.2010 - 02.2011
- Home collection´s supervision and management of 15 collectors.
- Established regional targets and objectives aligned with company-wide goals, driving team performance towards success.
- Optimized collection workflows by integrating cutting-edge technology solutions into daily operations.
- Provided comprehensive training for new hires, cultivating a team of highly skilled collection professionals.
- Led by example, demonstrating a commitment to ethical collections practices and upholding the highest professional standards within the team.
Account Executive
Ixe Grupo Financiero
01.2009 - 04.2010
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
Federal Labor Inspector
Secretaría del Trabajo y Previsión Social
01.2008 - 01.2009
- Prepared reports detailing findings of inspections, investigations, and tests.
- Identified potential hazards and recommended corrective actions, ensuring a safer work environment for all employees.
- Identified and addressed safety risks during routine inspections, significantly reducing workplace accidents.
- Fostered positive relationships with businesses and regulatory bodies, facilitating smoother inspection processes.
Marketing customer service internship
IMSA Acero (Ternium)
09.2006 - 09.2007
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Participated in workshops and presentations related to projects to gain knowledge.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Customer Service executive
ClientLogic
03.2006 - 06.2007
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
Education
Bachelor of Arts - International Studies
Universidad De Monterrey
Monterrey, Nuevo León12-2008
High School - High School Diploma
Instituto Regiomontano La Salle
Monterrey07.2001
Skills
Operations management
Leadership and team building
Staff motivation
Effective leader
Relationship building
Customer relationship management
Team leadership
Project management
EXTRA CURRICULAR ACTIVITIES
- UN Model advisor in High School. - 1 year experience as tour guide in the Monterrey´s Mexican History Museum. - 4 year experience as youth leader in a 180 teenagers organization. - 2 year experience as Editor on my High School newspaper.
Additional Information
- During my teenage years I spent 10 years in a youth group similar to Boy Scouts, where we managed a group of 140 boys divided into cells of 16.
- During several Spring Brakes, I dedicated myself to "Misiones", (a La Salle´s School tradition) traveling to various remote and poor regions of Mexico, leading my own youth cell interacting with the local people and spending time with them.
Reading, Sports, Cooking
- Volleyball and Soccer varsity player.
- Hiking, running and exploring activities.
- GV Comida Started with my own fast food recipes.
Timeline
General Manager
GV Comida Rápida
11.2016 - Current
Geography and History Teacher
Instituto Motolinía A.C.
07.2013 - 06.2015
US, Mexico And World History Teacher
Universidad del Valle de México
01.2012 - 01.2013
English Teacher
Elvira Sepúlveda Elementary
01.2011 - 01.2012
Regional Collection Supervisor
Muñoz, C. y Asociados
02.2010 - 02.2011
Account Executive
Ixe Grupo Financiero
01.2009 - 04.2010
Federal Labor Inspector
Secretaría del Trabajo y Previsión Social
01.2008 - 01.2009
Marketing customer service internship
IMSA Acero (Ternium)
09.2006 - 09.2007
Customer Service executive
ClientLogic
03.2006 - 06.2007
Bachelor of Arts - International Studies
Universidad De Monterrey
High School - High School Diploma
Instituto Regiomontano La Salle
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