Summary
Overview
Work History
Education
Skills
Contact
Languages
Timeline
Generic

ORLANDO ARTURO MARTINEZ TORRES

Summary

PC&L employee with a 10 year experience on the Materials branch. Positive attitude and challenge achiever. Driven by customer satisfaction and delivery/quality emphasis.

Overview

14
14
years of professional experience

Work History

CUSTOMER SERVICE-SCHEDULING & SHIPPING COORDINATOR

WINDSOR MACHINE DE MEXICO
08.2024 - Current
  • KPI´s management and monitoring with PC&L team and Shipping Department.
  • FIFO´s monitoring in the Finish Good Warehouse.
  • CLAIM follow up management withing the CSR team.
  • OBSOLETE inventory administration.
  • Monthly Sales forecast.
  • Daily Sales Monitoring.
  • Customer Meetings involvement; as the Corporate Meetings Review.
  • 12 Weeks Monitor File for variations regarding decreases and increases over the next couple months. Analysis with Management for Headcount Administration purposes.

CUSTOMER SERVICE & PRODUCTION SCHEDULER

WINDSOR MACHINE DE MEXICO
11.2019 - 07.2024
  • Customer service and review on Ford, FCA and GM portals for service
  • Inventory Control for Productive and Service Parts.
  • Managing KPI metrics on Inventory levels, Customer Satisfaction, Portals Scorecards, Obsolete Control, and Excess Levels for FG.
  • Daily reviews on 830/862 customer entries.
  • Follow up meetings with Production adherence
  • 8 weeks program review.
  • AS400 System, COVISINT & ESUPPLIER

PRODUCTION SCHEDULER

NEAPCO MEXICO
08.2017 - 11.2019
  • Programming of nearly 45 Part Numbers for our Customers (GM, FORD and other NEAPCO PLANTS)
  • Follow up to shipments and deliveries
  • Inventory Control and follow up to older serials
  • Daily review on Customer Portals
  • P.O. generation
  • Request and Administration of Dunnage and alternative Package
  • Negotiation with Customer and review of coverage and critical to avoid Expedite or any Premium Transportation.
  • PLEX, COVISINT, ESUPPLIER

SCHEDULER

LINAMAR DE MEXICO
07.2016 - 07.2017
  • Follow up at critical part numbers for external customers and one internal
  • Status tracking for new part numbers and engineering changes
  • Logistic in plant for a shipping in quantity, part number and specific time to a critical status client
  • Placement and programming of Premium/Expedited shipping with a carrier.
  • GM SUPPLY POWER

PC&L PRODUCTION SCHEDULER

DELPHI CENTEC III
03.2011 - 07.2015
  • Review of Inventory Control by Shipping Point
  • Part number planning according to the established customer requirements and the distribution of shared part numbers among various customers
  • Long term analysis and production capacity based on the MRP run in system
  • Tracking of past due of the customers and status related for engineering changes or business transfers.
  • SAP

Education

Bachelor´s Degree - Communications

UNIVERSIDAD DEL VALLE DE MEXICO

Skills

  • Communication skills
  • Open minded
  • Coaching skills
  • Collaborative
  • Evidence collecting
  • Planning
  • Organized
  • Simplifying skills

Contact

YAQUI 202, VALLE DEL ORIENTE SEC. F 25356, Coah. MX,Married,Mexican,10/09/1988,orlando.martinez88@outlook.com,52 844 427 2159

Languages

English
Advanced
C1
French
Intermediate
B1
Spanish
Bilingual or Proficient (C2)

Timeline

CUSTOMER SERVICE-SCHEDULING & SHIPPING COORDINATOR

WINDSOR MACHINE DE MEXICO
08.2024 - Current

CUSTOMER SERVICE & PRODUCTION SCHEDULER

WINDSOR MACHINE DE MEXICO
11.2019 - 07.2024

PRODUCTION SCHEDULER

NEAPCO MEXICO
08.2017 - 11.2019

SCHEDULER

LINAMAR DE MEXICO
07.2016 - 07.2017

PC&L PRODUCTION SCHEDULER

DELPHI CENTEC III
03.2011 - 07.2015

Bachelor´s Degree - Communications

UNIVERSIDAD DEL VALLE DE MEXICO
ORLANDO ARTURO MARTINEZ TORRES