ORLANDO ARTURO MARTINEZ TORRES
Summary
PC&L employee with a 10 year experience on the Materials branch. Positive attitude and challenge achiever. Driven by customer satisfaction and delivery/quality emphasis.
Overview
14
14
years of professional experience
Work History
CUSTOMER SERVICE-SCHEDULING & SHIPPING COORDINATOR
WINDSOR MACHINE DE MEXICO
08.2024 - Current
- KPI´s management and monitoring with PC&L team and Shipping Department.
- FIFO´s monitoring in the Finish Good Warehouse.
- CLAIM follow up management withing the CSR team.
- OBSOLETE inventory administration.
- Monthly Sales forecast.
- Daily Sales Monitoring.
- Customer Meetings involvement; as the Corporate Meetings Review.
- 12 Weeks Monitor File for variations regarding decreases and increases over the next couple months. Analysis with Management for Headcount Administration purposes.
CUSTOMER SERVICE & PRODUCTION SCHEDULER
WINDSOR MACHINE DE MEXICO
11.2019 - 07.2024
- Customer service and review on Ford, FCA and GM portals for service
- Inventory Control for Productive and Service Parts.
- Managing KPI metrics on Inventory levels, Customer Satisfaction, Portals Scorecards, Obsolete Control, and Excess Levels for FG.
- Daily reviews on 830/862 customer entries.
- Follow up meetings with Production adherence
- 8 weeks program review.
- AS400 System, COVISINT & ESUPPLIER
PRODUCTION SCHEDULER
NEAPCO MEXICO
08.2017 - 11.2019
- Programming of nearly 45 Part Numbers for our Customers (GM, FORD and other NEAPCO PLANTS)
- Follow up to shipments and deliveries
- Inventory Control and follow up to older serials
- Daily review on Customer Portals
- P.O. generation
- Request and Administration of Dunnage and alternative Package
- Negotiation with Customer and review of coverage and critical to avoid Expedite or any Premium Transportation.
- PLEX, COVISINT, ESUPPLIER
SCHEDULER
LINAMAR DE MEXICO
07.2016 - 07.2017
- Follow up at critical part numbers for external customers and one internal
- Status tracking for new part numbers and engineering changes
- Logistic in plant for a shipping in quantity, part number and specific time to a critical status client
- Placement and programming of Premium/Expedited shipping with a carrier.
- GM SUPPLY POWER
PC&L PRODUCTION SCHEDULER
DELPHI CENTEC III
03.2011 - 07.2015
- Review of Inventory Control by Shipping Point
- Part number planning according to the established customer requirements and the distribution of shared part numbers among various customers
- Long term analysis and production capacity based on the MRP run in system
- Tracking of past due of the customers and status related for engineering changes or business transfers.
- SAP
Education
Bachelor´s Degree - Communications
UNIVERSIDAD DEL VALLE DE MEXICO
Skills
- Communication skills
- Open minded
- Coaching skills
- Collaborative
- Evidence collecting
- Planning
- Organized
- Simplifying skills
Contact
YAQUI 202, VALLE DEL ORIENTE SEC. F 25356, Coah. MX,Married,Mexican,10/09/1988,orlando.martinez88@outlook.com,52 844 427 2159
Languages
English
Advanced
C1
French
Intermediate
B1
Spanish
Bilingual or Proficient (C2)
Timeline
CUSTOMER SERVICE-SCHEDULING & SHIPPING COORDINATOR
WINDSOR MACHINE DE MEXICO
08.2024 - Current
CUSTOMER SERVICE & PRODUCTION SCHEDULER
WINDSOR MACHINE DE MEXICO
11.2019 - 07.2024
PRODUCTION SCHEDULER
NEAPCO MEXICO
08.2017 - 11.2019
SCHEDULER
LINAMAR DE MEXICO
07.2016 - 07.2017
PC&L PRODUCTION SCHEDULER
DELPHI CENTEC III
03.2011 - 07.2015
Bachelor´s Degree - Communications
UNIVERSIDAD DEL VALLE DE MEXICO
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