Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ORLANDO RAIN OLIVO LUNA

San Pablo Chimalpa

Summary

Dynamic professional with a proven track record in pet grooming at Petco, enhancing customer satisfaction through expert handling and hygiene maintenance. Excelled in high-stress sales environments at SEARS, demonstrating exceptional client support and professionalism. Achieved sales targets by over 20% at Tierra Garat, showcasing a proactive learning mindset and dependability. Skilled in client relations and inventory management.

Overview

3
3
years of professional experience

Work History

Mantenimiento De Aire Acondicionado

Independiente
09.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Estilista Canino

Petco
01.2024 - 08.2024
  • Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
  • Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.

Asesor De Ventas

SEARS
09.2023 - 11.2023
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Supervisor Barista

Tierra Garat
11.2022 - 08.2023
  • Optimized workflow processes for increased productivity during peak hours, minimizing wait times for customers.
  • Maximized espresso quality with expert knowledge of extraction techniques and regular equipment maintenance.
  • Reduced waste by implementing proper inventory management procedures and ordering supplies as needed.
  • Consistently met or exceeded daily sales targets by promoting seasonal specials and limited-time offers.

Asesor De Ventas

Dorothy Gaynor
01.2022 - 07.2022
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

Curso Intensivo Ingles -

UAM
Santa Fe, Ciudad De Mexico
05-2024

Certificado De Estudios -

Colegio De Bachilleres 26
Rancho Vista Hermosa, Coyoacan
09-2021

Skills

  • Client Support
  • Calendar Management
  • Dependable Punctuality
  • Proactive Learning Mindset
  • Dependable Team Member
  • Professionalism and ethics
  • Patience and empathy

Languages

English
Intermediate (B1)

Timeline

Mantenimiento De Aire Acondicionado

Independiente
09.2024 - Current

Estilista Canino

Petco
01.2024 - 08.2024

Asesor De Ventas

SEARS
09.2023 - 11.2023

Supervisor Barista

Tierra Garat
11.2022 - 08.2023

Asesor De Ventas

Dorothy Gaynor
01.2022 - 07.2022

Curso Intensivo Ingles -

UAM

Certificado De Estudios -

Colegio De Bachilleres 26
ORLANDO RAIN OLIVO LUNA