Avenida De La Iglesia 332, Mayorazgos Del Bosque.,Atizapan De Zaragoza, Estado De Mexico
Summary
Goal-oriented Operations & Supply Chain Director with a 20+ year history streamlining procedures to optimize productivity and revenue. Well-organized and proactive with hands-on and resourceful style. Achievements include reducing costs, streamlining operations and generating new revenue streams to maximize company profits. Adept at making forward-thinking decisions based on real-time operational data and in-depth market understanding.
Overview
20
20
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Operations Director
VF Corporation (Vans, The North Face, Timberland)
Mexico City, Mexico
06.2019 - 02.2022
Responsible for End-to-End Supply Chain Operations (Demand & Supply Planning, Customer Service, Logistics, Foreign Trade, and Project Management).
Responsible for 5 Direct reports and 30 associates for Mexico operations.
Main Operations point of contact for senior leadership in Mexico, the US, and Asia.
Responsible for sourcing strategies for Mexico’s market.
Supply Chain & Operations Budget owner of USD 5.2M annually.
Responsible for FG’s inventory management equivalent to USD 5.5M in finished goods.
Project Management owner for Global and Local initiatives.
Accomplishments
Re-shaped roles and responsibilities within the operations department, which allowed the teams to focus on key drivers to help them reach their objectives while optimizing their workload
Generated savings in Logistics and Foreign trade of over USD 1M in 2 fiscal years by assessing and changing security companies, new tenders with carriers, CTPP duty preference application for shipments out of Asia, and Control Tower incorporation for inbound and outbound shipments
Improved company revenue by 4% by collaborating with marketing, sales and service departments building cost reduction programs.
Mentored and supervised diverse workforce, managing scheduling, supervision and performance management.
Boosted customer satisfaction to 95% (fill rate) by resolving issues among Customer service and the DC quickly and effectively.
Developed and presented key projects to board to obtain approval such as near shoring bringing local production of footwear to Mexico.
Conducted audits of internal documents to validate transactions and provided financial guidance for resource allocation, inventory control and budgeting.
Negotiated contracts, pricing structures and delivery schedules.
Monitored expenditures to mitigate risk of overages.
Collaborated within sales team to brainstorm business development strategies and identify customer product needs and preferences.
Served as point-of-contact for manufacturers in Asia, ensuring adherence to production schedules and efficiency of supply chain.
Collaborated with executives to develop and execute strategic business plans.
Rolled out lean manufacturing processes, which initiated quality control and decreased arrears in our distribution center.
Generated a teamwork environment among operations departments & commercial areas based on increased communication and shared KPIs, which increased collaboration and performance within the company.
Responsible and site lead for SAP Hanna 4 implementation .
Developed strategies to manage an open-to-buy budget during COVID contingency.
Increased carrier footprint for national distribution from 2 to 10 truck companies focusing on route and cost efficiencies based on the type of trucks needed for every set route in our distribution footprint.
Supply Chain Director Latin America and Caribbean
Bacardí y Compañía S.A de C.V
Tultitlan, Mexico
09.2007 - 05.2019
Created and developed Supply Chain departments in Panama, Venezuela, Dominican Republic, Brazil & Argentina in 3 years aligned to Bacardi’s global footprint.
Responsible for end-to-end Supply Chain Operations for Latin America and Manufacturing for Brazil, Uruguay, and Chile bottling plants with 10 Management reports across the region.
Latin America budget owner of USD 10 million per year.
Accountable and responsible for implementing S&OP / IBP culture throughout the region.
Managed savings initiatives for the region, totaling USD 7M over three years.
Leader of effective project management and innovation initiatives for the region.
Responsible for export operations to 37 Latin American markets, USA, Canada, and 10 European Markets.
Responsible for cost savings projects and Bacardi Operating System compliance according to global standards.
Accomplishments
Created and reorganized the Manufacturing and Supply Chain organization of Latin America aligned to our global footprint.
Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.
Collaborated with internal teams through S&OP process to improve outputs to meet demand and supply requirements, ensuring product availability, and inventory integrity targets for finished goods.
Developed and enforced policies and procedures in compliance with local and federal regulations.
Implemented inventory-management strategies to maximize availability and decrease obsolescence and working capital.
Responsible for developing Co-packers in Ecuador, Brazil, Uruguay, Chile and Argentina to bottle our products generating savings of USD 2M the first year of production.
Improved, standardized and documented planning and scheduling processes.
Forecasted and managed annual operating budget for every location in Latin America.
Increased global supply chain efficiency and development by leading cross-functional teams and enabling supplier integration and management technology tools, upgrades.
Regional site lead responsible for the correct ERP implementation of SAP for Bacardi Mexico, Tequila Cazadores, Brazil, Uruguay, Venezuela, Panama, and Chile.
Implemented new production sequencing programs based on economies of repetition by classifying A, B, and C SKUs for Bacardi Mexico, Tequila Cazadores, and Bacardi Brazil.
Reduced working capital by USD 6M last three years through inventory optimization and SKU simplification.
Increased Fill Rate performance from 75% to 97% monthly average in 1st year and maintained 97% compliance for domestic and export markets.
Cross-trained existing employees to maximize team agility and performance.
Maintained professional, organized, and safe environment for employees and patrons reaching 0 accidents in 1000+ days in our production plants and warehouses.
Devised processes to boost long-term business success and increase profit levels such as S&OP, Continuous improvement philosophy, Self Directed teams etc.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Developed and implemented strategies to maximize customer satisfaction such as Customer Service Surveys to our key clients, business reviews with our clients etc.
Transportation Manager
Penske Logistics, Ford Motor Company and General Motors Assy
Toluca, Mexico
01.2002 - 08.2007
Strategic design and management of new and current routes for Supply Chain Models. Generated savings of $5 MUSD in 2006.
Shipment Coordinator for US, Canada, and European suppliers.
MIS reporting: Critical Parts, under shipment, over shipment reports, etc. Improved current reports and generated new performance reports used by upper management.
Operations management of daily activities. The main goal is to keep supply at 100% JIT for the assembly line. Achieved record non-stop default line for consecutive manufacturing.
In charge of over 45 different carriers and 175 Supplier Accounts in the USA, LATAM, and Europe
Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
Prepared and updated employees' daily work schedules and resolved delivery problems.
Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries to our site.
Developed SLA's for carriers and logistics providers, meeting defined requirements through daily management and process improvements.
Education
Certificate in Negotiation and Leadership (PON) - Leadership And Negotiation.
Harvard University
Cambridge, MA
06.2022 - 07.2022
Bachelor of Science - Marketing, Business Administration
University of Illinois
Chicago, IL
01.1997 - 12.2001
Skills
Coordinating schedules
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Work Availability
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Timeline
Certificate in Negotiation and Leadership (PON) - Leadership And Negotiation.
Harvard University
06.2022 - 07.2022
Operations Director
VF Corporation (Vans, The North Face, Timberland)
06.2019 - 02.2022
Supply Chain Director Latin America and Caribbean
Bacardí y Compañía S.A de C.V
09.2007 - 05.2019
Transportation Manager
Penske Logistics, Ford Motor Company and General Motors Assy
01.2002 - 08.2007
Bachelor of Science - Marketing, Business Administration
University of Illinois
01.1997 - 12.2001
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