Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Education and Training
Certification
Generic

Oscar López Ochoa

Niagara Falls

Summary

Detail-oriented professional with experience in supporting impactful projects. Known for strong data analysis and communication skills, successfully developed presentations and organized events that fostered engagement in diversity initiatives and awareness campaigns.

Personable and organized individual with strong aptitude for learning and mastering new skills quickly.

Offering excellent interpersonal skills and genuine interest in client satisfaction, ready to excel in client-focused role. Brings foundational understanding of customer service principles and strong analytical and communication skills. Ready to use and develop problem-solving and communication skills in Client Service role.

Overview

4
4
years of professional experience
1
1
Certification

Work History

HR Intern

Kern-Liebers Mexico
01.2024 - 12.2024

Supported development of Diversity, Equity, and Inclusion project through research and data analysis.

Created presentations and surveys to enhance project engagement and communication.

Implemented NOM-035 awareness initiatives by developing targeted presentations and organizing events.

Analyzed data to measure effectiveness of awareness campaigns and improve outreach strategies.

Volunteer

Business Week Organization
04.2023 - 09.2023

Organized event featuring student-led lectures on business topics.

Coordinated sales hours to fund project initiatives.

Developed itinerary for speakers traveling from other states, including hotel and transport arrangements.

Managed scheduling and overall organization of conference activities.

Accounts Receivable Assistant

Cartocajas y Especialidades
06.2022 - 08.2022

Coordinated bank deposits and tracked credit notes for accurate financial management.

Prepared reports on collected accounts, returns, and outstanding bills to support decision-making.

Analyzed payments and returns to identify discrepancies and improve cash flow.

Managed receipt of bills and controlled cancelled bills to maintain integrity in accounting processes.

Applied sales deposits and ensured accurate control of cash receipts for effective tracking.

Oversaw receipt of cheques and cash to ensure proper entry into records.

  • Maintained meticulous records of cancelled invoices to prevent errors in accounting.

Custumer Service

Maryelis Lovely Pets
02.2021 - 08.2021

Efficiently responded to customer requests, providing knowledgeable assistance.

Documented all vehicle work performed, ensuring accurate records in company system.

Managed appointments and routes for six mobile grooming vans to optimize service delivery.

Updated customer information regularly, maintaining comprehensive and current records.

Scheduled appointments for existing and new customers, entering details into company system.

Occasionally transported dogs for grooming, ensuring timely and safe deliveries.

Education

Master of Science - Data Analytics

University of Niagara Falls
Niagara Falls, ON
06-2027

Bachelor of Science - Business Administration

Arkansas State University
Queretaro
12-2024

Skills

  • Data analysis
  • Project management
  • Customer relationship management
  • Diversity initiatives
  • Microsoft Office
  • Effective communication
  • Data entry
  • Payroll administration
  • Administrative support
  • Clerical support

Certification

FTIP Fintech Industry Professional

Languages

English
Advanced (C1)
Spanish
Native
Native

Timeline

HR Intern

Kern-Liebers Mexico
01.2024 - 12.2024

Volunteer

Business Week Organization
04.2023 - 09.2023

Accounts Receivable Assistant

Cartocajas y Especialidades
06.2022 - 08.2022

Custumer Service

Maryelis Lovely Pets
02.2021 - 08.2021

Bachelor of Science - Business Administration

Arkansas State University

Master of Science - Data Analytics

University of Niagara Falls

Education and Training

other,true,other

Certification

FINTECH Industry Professional(FTIP) at Corporate Finance Institute (CFI)

Oscar López Ochoa