Oscar Rojas Cortes
Monterrey, Nuevo León,NLE
Summary
Committed and focused leader with over 14 years of experience in Information Technology Management, Business & Digital Transformation, and Project Management Office. Throughout my experience, I have shown high effectiveness leading analysis, problem-solving, and implementation of high-value solutions.
Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Head of Workforce Planning and Operations
Femsa Digital
Monterrey, Nuevo León
04.2023 - Current
- Responsible for IT Vendor Management , Workforce planning for software development Teams and performance & metrics operations.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
Director of Engineering
Wizeline
06.2022 - 04.2023
- Responsible of the engineering department of a company (LATAM)
- Set goals for the team, hiring engineers and prioritizing projects
- The technical aspect is getting actively involved in developing new products, identifying requirements and setting timelines with clients.
- Improved customer satisfaction ratings with proactive communication, addressing concerns promptly, and seeking feedback for improvements.
- Took ownership of assigned department-wide projects, presenting regular updates to senior leadership on progress and status.
- Streamlined engineering processes for increased efficiency, leading to faster project completion and reduced costs.
- Developed high-performing engineering teams through strategic hiring, focused mentoring, and performance management initiatives.
- Evaluated emerging technologies to identify opportunities for integration into existing systems or develop innovative solutions.
- Managed budgets effectively while ensuring resource allocation aligned with company goals and objectives.
- Mentored junior engineers in best practices and provided ongoing guidance on professional development opportunities.
Chief Information Officer
Comdata Group
06.2021 - 06.2022
- Overseeing technical projects in alignment with organizational goals and digital transformation
- Directing the effective delivery of network, development, infrastructure, support and security services for all region.
- Optimized data management processes by designing robust data governance frameworks and policies.
- Promoted organizational transparency concerning IT strategy, budget allocation, project progress updates, and performance metrics.
- Researched new technologies and chose best options for company priorities and cost-effectiveness.
- Streamlined IT operations by consolidating systems and implementing process improvements.
- Reduced downtime with proactive monitoring, maintenance, and troubleshooting of IT systems.
Digital Transformation Manager (Mercedes-Benz & Freightliner Trucks)
Daimler Financial Services México
04.2019 - 06.2021
- Implementation of high value solutions for all business areas focused in infrastructure, applications, security and process improvements
- Drive growth by transforming traditional to digital through innovative solutions for all business areas
- Responsible of overseeing the overall customer experience across several touch Points
- Develop team communications and information for Digital Transformation
- Implementation of culture collaboration and adoption of emerging technologies to create a digital personalized automotive (PC and VC) experience with high business & customer value.
Digital & IT Manager
Citibanamex
03.2018 - 04.2019
- Implementation of end to end Digital Solutions
- Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels
- Directed training and retraining of employees to boost performance and enhance business results.
Senior Project Manager
Santander Bank, N.A.(Boston)
05.2017 - 02.2018
- Developed and initiated projects, including managing costs, schedule and performance
- Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints
- Developed implementation methodologies to rein in project costs while meeting key milestones
- Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
IT Project Manager (Americas & EMEA)
Marsh McLennan
01.2015 - 05.2017
- Analyzed architecture design, scoping, implementation, testing and deployment needs to define project requirements
- Developed project plans identifying key issues, approaches and performance metrics
- Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination
- Introduced and implemented IT projects for various application enterprises
- Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
IT Project Manager/ PMO Leader
High Performance Consulting Group
10.2012 - 12.2014
- Assigned tasks to IT personnel and junior module staff, delegating work orders based on individual employee proficiencies
- Identified objectives of companies by analyzing feedback, observing consumers and collecting surveys
- Generated reports of findings to help management with making key decisions
- Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints
- Developed and initiated projects, including managing costs, schedule and performance.
ITIS Technical Solutions for Mexico & Latin America
Softtek
01.2010 - 01.2012
- Drove minor technical improvements which resulted in savings and improved profit margins
- Solution Design in Service Desk, Networking, Monitoring, Servers, Virtualization, etc
- Transition with new customers with high effectiveness
- System Integration (Solution Arquitecture, Presentations, Infrastructure Estimation).
Education
Posgrado en Innovación, Tecnología informática/Tecnología de sistemas informáticos -
Universidad Tecmilenio
01.2021
Computer Systems Engineering, Information Technology -
Universidad Tecmilenio
01.2011
Skills
- Technology Leadership
- Team Management
- Cross-functional Team Leadership
- Information Technology
- Digital Transformation
- Critical Thinking
- Decision-Making
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Project Management
- Problem-Solving
Certification
- ITIL v3, 10/01/18, 10/01/22
- Scrum Master - Scrum Alliance, 10/01/18, 10/01/22
- ITIL 4 - AXELOS Global Best Practice
Languages
English
Advanced (C1)
Timeline
Head of Workforce Planning and Operations
Femsa Digital
04.2023 - Current
Director of Engineering
Wizeline
06.2022 - 04.2023
Chief Information Officer
Comdata Group
06.2021 - 06.2022
Digital Transformation Manager (Mercedes-Benz & Freightliner Trucks)
Daimler Financial Services México
04.2019 - 06.2021
Digital & IT Manager
Citibanamex
03.2018 - 04.2019
Senior Project Manager
Santander Bank, N.A.(Boston)
05.2017 - 02.2018
IT Project Manager (Americas & EMEA)
Marsh McLennan
01.2015 - 05.2017
IT Project Manager/ PMO Leader
High Performance Consulting Group
10.2012 - 12.2014
ITIS Technical Solutions for Mexico & Latin America
Softtek
01.2010 - 01.2012
Posgrado en Innovación, Tecnología informática/Tecnología de sistemas informáticos -
Universidad Tecmilenio
Computer Systems Engineering, Information Technology -
Universidad Tecmilenio