Oscar Eduardo Banuelos Duarte

Enthusiastic about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach. Proficient in multitasking. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Knowledgeable and dedicated customer service professional with extensive experience in call center industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 6 years of relevant work experience to your team.

• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Achieved [Result] through effectively helping with [Task].
• Documented and resolved [Issue] which led to [Results].
• Supervised team of [Number] staff members.
• Achieved [Result] by completing [Task] with accuracy and efficiency.
• Resolved product issue through consumer testing.
• Collaborated with team of [Number] in the development of [Project name].

I play on sundays, i do it as a sport to stay active due to long periods of working from home, it helps stretch out the legs, but i can skip a few games.