Oscar Enrique Morales L
San Diego
Summary
Dynamic and results-driven professional with proven sales proficiency and exceptional customer service skills, honed at AutoZone through strategic sales initiatives and robust team collaboration. Expert in conflict resolution and cash handling accuracy, consistently exceeding sales goals. Skilled in fostering customer loyalty and maintaining high safety and quality standards in fast-paced environments.
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in a sales role.
Overview
5
5
years of professional experience
Work History
Part-time Sales Associate
AutoZone
12.2023 - Current
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business and develop loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Cook
Baja Terra
10.2019 - 11.2020
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
Emergency Medical Technician -
Rescate Tijuana A.C
1100 Boulevard Gustavo Díaz Ordaz, Tijuana, 22106,12-2025
Bachelor in Culinary Arts -
Universidad Vizcaya De Las Americas
11-2025
High School Diploma -
Colegio De Bachilleres
08-2020
Skills
- Sales Proficiency
- Excellent people skills
- Outgoing personality
- Teamwork and collaboration
- Exceptional customer service
- Problem-solving skills
- Outgoing personality
- Cash handling accuracy
- Flexible schedule
- Exceeds sales goals
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Part-time Sales Associate
AutoZone
12.2023 - Current
Cook
Baja Terra
10.2019 - 11.2020
Emergency Medical Technician -
Rescate Tijuana A.C
Bachelor in Culinary Arts -
Universidad Vizcaya De Las Americas
High School Diploma -
Colegio De Bachilleres
Similar Profiles
Alfred HandalAlfred Handal
Training Manager at AutoZoneTraining Manager at AutoZone
Xavier M. ForbesXavier M. Forbes
Customer Service Associate at AutoZoneCustomer Service Associate at AutoZone
DYLAN DEESEDYLAN DEESE
Hub Supervisor at AutozoneHub Supervisor at Autozone
Paris MorrisonParis Morrison
Sales Associate at AutoZoneSales Associate at AutoZone
Justin KizaJustin Kiza
Cashier at Jack in the BoxCashier at Jack in the Box