Summary
Overview
Work History
Education
Skills
hobbies
Languages
Timeline
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OSCAR FELIPE  GURROLA

OSCAR FELIPE GURROLA

EL PASO

Summary

Adept at enhancing customer satisfaction and driving sales, my tenure at OHB Advisory & Consulting showcased my ability to develop effective sales strategies and foster strong client relationships. Leveraging skills in sales forecasting and negotiation, I consistently exceeded targets, demonstrating a keen aptitude for product knowledge and customer engagement.

Overview

8
8
years of professional experience

Work History

Financial Services Sales Advisor

OHB Advisory & Consulting
11.2020 - Current

My work involves identifying and attracting clients seeking to improve their quality of life and financial well-being. I assess their needs and develop specialized, in-house strategies that enable them to capitalize on opportunities in the real estate sector. I also provide support throughout the process to ensure successful outcomes. Additionally, I concentrate heavily on real estate properties, finding homes for investment and business opportunities, and managing returns for clients.

  • Enhanced customer satisfaction by understanding and addressing client needs.
  • Implemented effective sales strategies to increase revenue.
  • Improved product knowledge, assisting clients effectively.
  • Exceeded sales targets with strategic planning and execution.
  • Collaborated with team members to optimize sales processes.
  • Delivered exceptional service, enhancing brand reputation.

Sales Representative

Comfort Zone Heating , Cooling
01.2020 - 11.2020
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Sales Agent

Meraki Solutions
05.2019 - 01.2020
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Explained features and advantages of Solar Panels products or services to promote sales.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.

Server Assistant

Mesa Street Grill
11.2018 - 05.2019
  • Greeted customers warmly to provide exceptional customer service.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.

Line Cook

Taco Cabana
09.2016 - 06.2017
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Education

Associate of Arts - BUSINESS

EPCC
EL PASO TEX
05-2025

Skills

  • Sales strategy
  • Customer engagement
  • Product knowledge
  • Lead generation
  • Sales pitch
  • Relationship building

  • Sales forecasting
  • Negotiation skills
  • Cross-selling techniques
  • Networking skills
  • Customer satisfaction

hobbies

I consider myself an active person who enjoys staying on the move and engaging in productive activities. Some of my favorite hobbies include swimming, weightlifting, Pilates, indoor cycling, and hiking. I am also passionate about dancing and singing, love to travel to explore the world, listen to podcasts that foster personal growth, and spend quality time with my loved ones.

Languages

Spanish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)

Timeline

Financial Services Sales Advisor

OHB Advisory & Consulting
11.2020 - Current

Sales Representative

Comfort Zone Heating , Cooling
01.2020 - 11.2020

Sales Agent

Meraki Solutions
05.2019 - 01.2020

Server Assistant

Mesa Street Grill
11.2018 - 05.2019

Line Cook

Taco Cabana
09.2016 - 06.2017

Associate of Arts - BUSINESS

EPCC
OSCAR FELIPE GURROLA