Oscar Zavala
San Diego California
Summary
Accomplished Telecommunication Technician with a robust history at IES,ATEL communications and SMART CITY NETWORKS specializing in fiber optic splicing and exceptional problem-solving abilities. Pioneered targeted expansion efforts and significantly enhanced system reliability through innovative solutions. Renowned for teamwork and efficiency, leading to improved service delivery and operational excellence. Expert in network troubleshooting and maintenance, with a commitment to continuous learning and skill enhancement.
Overview
3
3
years of professional experience
Work History
Telecommunication Technician
10.2021 - 12.2024
- Lead Tech for government and commercial environments Installing and configured new Data devices and system components as cabling.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Managed and prioritized customer service requests to achieve prompt resolution.
- Responded to service requests during and after business hours.
- Participated in continuous learning opportunities to stay current on industry trends and advancements, ensuring top-quality service delivery.
- Assisted in the planning process for new telecommunication sites considering local demographics and geography leading to targeted expansion efforts.
- Implemented training programs to improve knowledge and skills of new technicians.
- Improved system reliability with implementation of updated software and hardware.
- Supported new service launches, preparing network infrastructure to handle additional loads.
- Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Played a key role in successful site migrations, managing the relocation and setup of telecommunication infrastructure while minimizing disruptions to operations.
- Improved team efficiency, leading training sessions on new technology and industry best practices for fellow technicians.
- and many more task that I can discuss on the interview.
Education
Telecommunications Technician -
Advanced College of Technology.
Fashion Valley02-2002
Skills
- Fiber optic splicing
- Troubleshooting and resolution
- Wireless networking
- Network troubleshooting
- Installation and maintenance
- Network configuration
- Installing equipment
- Telecom infrastructure
- Electrical wiring
- Troubleshooting and repair
- Work order completion
- Safety awareness
- Engineering plans
- Writing reports
- Data center operations
- VoIP systems
- Structured cabling
- Signal testing
- Data cabling installation
- Teamwork
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
Languages
English
Spanish
Timeline
Telecommunication Technician
10.2021 - 12.2024
Telecommunications Technician -
Advanced College of Technology.
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