Osvaldo López Díaz

The position that I currently perform contemplates the commercial side of the company in the area of Aguascalientes, south of Zacatecas and the highlands of Jalisco. It has a focus on teamwork to generate strategies annually and follow them through action plans and thus reach the objectives set. We conduct market studies of the area under and handle all aspects of the agricultural irrigation market, both replacement of materials and new projects focused on customer service.

• Trained and mentored competent and flexible workforce to meet project needs and promote positive work environment.
• Performed preventative maintenance to keep tools and equipment functional.
• Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
• Provided input to team lead regarding areas for process and procedural improvement.
• Reviewed technical drawings developed by CAD technicians and drafters.
• Prepared action plans for problematic processes and assets.
• Developed positive working relationships with stakeholders to effectively coordinate work activities.
• Captured technical schematics for use in project planning and execution.
• Collaborated with other departments to facilitate successful project completion.
• Documented and developed engineering procedures and processes.
• Trained and mentored junior engineers, providing guidance and direction.
• Interacted with subject matter experts to develop training material and tools for personnel.

• Assisted customers in identifying issues and explained solutions to restore service and functionality of Central Pivots
• Documented support interactions for future reference.
• Collaborated with supervisors to escalate and address customer inquiries or technical issues.