Oswaldo Garcia Treviño
Coacalco, México
Summary
Hi my name is Oswaldo Garcia , im a mexican born and raised in mexico , im sociable, focused, well presented individual , who has a track record of putting the customers first , developing people, delivering results and achieving high retails standards.
im able to work currently and efficiently to meet the deadlines , fully focusing on providing excellent customer service at all times , for more than 10 years ive been working with extremely good teachers around the world adding the experience and acknowledge i needed to continue creating and providing my services and joy i can offer always looking to address the client's needs first.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Prep Line Cook
The Brasserie
05.2023 - 12.2024
- Worked closely with other line cooks to ensure consistency across all stations, delivering a cohesive dining experience for guests.
- Utilized strong multitasking skills to effectively manage multiple orders at once while ensuring high-quality output and timely service.
- Managed multiple tasks simultaneously while maintaining attention to detail, ensuring accuracy in food preparation and presentation.
- Assisted in training new team members on cooking techniques, kitchen equipment usage, and company policies.
- Consistently met strict deadlines for meal preparation during busy shifts, contributing to timely service delivery.
- Contributed to a positive working atmosphere, fostering teamwork among kitchen staff for seamless service delivery.
Line Cook
Union Grill & Bar
12.2022 - 05.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Unloaded food supplies from distributor trucks to efficiently organize inventory.
- Handled portion control activities according to specified instructions provided by chef.
- Collaborated with servers to collect information about specific customer desires and dietary needs.
- Prepared average of [Number] orders each shift.
- Developed process that reduced waste and improved supply turnover.
Prep Cook
Brasserie
04.2020 - 10.2020
- Maintained well-organized mise en place to keep work consistent.
- Operated all kitchen equipment safely to prevent injuries.
- Prepared items for roasting, sautéing, frying and baking.
- Rotated stock to use items before expiration date.
- Placed orders to restock items before supplies ran out.
- Mentored kitchen staff to prepare each for demanding roles.
- Sanitized all counters properly to prevent food-borne illness.
- Complied with portion and serving sizes as per restaurant standards.
Chef De Partie
Caboose by Brasserie
05.2018 - 04.2020
- Maintained well-organized mise en place to keep work consistent.
- Operated all kitchen equipment safely to prevent injuries.
- Prepared items for roasting, sautéing, frying and baking.
- Rotated stock to use items before expiration date.
- Placed orders to restock items before supplies ran out.
- Mentored kitchen staff to prepare each for demanding roles.
- Complied with portion and serving sizes as per restaurant standards.
- Sanitized all counters properly to prevent food-borne illness.
- Plated meals paying special attention to garnishes and overall presentation.
Chef De Partie
Fudex Mexico
11.2017 - 04.2018
- Maintained well-organized mise en place to keep work consistent.
- Operated all kitchen equipment safely to prevent injuries.
- Prepared items for roasting, sautéing, frying and baking.
- Rotated stock to use items before expiration date.
- Sanitized all counters properly to prevent food-borne illness.
Wine and Spirits Sales Consultant
Vinoteca Juriquilla
10.2016 - 10.2017
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Wine and Spirits Sales Consultant
Vinoteca Bernardo Quintana
09.2015 - 10.2016
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Maintenance Technician
Delta Aeromexico MRO TECHOPS
05.2013 - 05.2015
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
Customer Service Agent
Benito Juarez Mexico City Airport
03.2008 - 03.2009
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
Education
Bachelor of Arts - Culinary Arts
ETAC UNIVERSITY
Av. Zarzaparrillas 85, Villa De Las Flores, 5570011.2013
Skills
- Counter Sanitization
- Portion Sizes
- Food Preparing, Plating and Presentation
- Supply Estimates
- Staff Supervision and Coordination
- Proper Food Storage
- Special Events and Catering
- Standards Compliance
- Equipment Inspection and Maintenance
- Coordinating Kitchen Staff
- Quality Control and Oversight
- Collaborative Relationships
- Instruction and Delegation
Certification
Cayman Islands Goverment Department of Environmental health BASIC FOOD HIGIENE course ( certificate 9th feb 2019)
Cayman Islands Goverment Department of Enviromental Health
BASIC FOOD HYGIENE course ( certificate 2nd september 2023)
martial arts, exercising
As part of discipline and way of life helping to release stress in a daily life improving brain health reducing risk of deceases and improving my ability to do everyday activities
Languages
English
Upper intermediate (B2)
Timeline
Prep Line Cook
The Brasserie
05.2023 - 12.2024
Line Cook
Union Grill & Bar
12.2022 - 05.2023
Prep Cook
Brasserie
04.2020 - 10.2020
Chef De Partie
Caboose by Brasserie
05.2018 - 04.2020
Chef De Partie
Fudex Mexico
11.2017 - 04.2018
Wine and Spirits Sales Consultant
Vinoteca Juriquilla
10.2016 - 10.2017
Wine and Spirits Sales Consultant
Vinoteca Bernardo Quintana
09.2015 - 10.2016
Maintenance Technician
Delta Aeromexico MRO TECHOPS
05.2013 - 05.2015
Customer Service Agent
Benito Juarez Mexico City Airport
03.2008 - 03.2009
Bachelor of Arts - Culinary Arts
ETAC UNIVERSITY
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