JOSE PABLO ARECHAVALA

- Continued learning with new platforms such as n8n, Docker, Cursor

- Managing workflow and automations, including AI Agents, Agentic RAG databases, MCP servers

• Supervised, trained and managed a team of 30 sales representatives
• Administrative tasks behind a direct marketing company (HR, Filing, reports)
• Client meetings
• Managed payroll for 30 team members
• Development of systems for training, recruiting, operations, logistics and sales
• Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
• Developed key operational initiatives to drive and maintain substantial business growth.
• Enhanced brand reputation with effective marketing campaigns and public relations efforts.
• Created a positive work culture, resulting in increased employee satisfaction and retention rates.
• Built productive relationships with industry partners and competitors to support strategic business objectives.

• In charge of managing a team of 20-25 individuals for the daily tasks
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Supervised and trained participants on the sales aspect of the job
• Sales experience
• Preparation of all the logistics behind the day to day operations
• Leading and organizing calls with 100+ participants
• Interviewing, recruitment, onboarding and HR administrative tasks
• Kept track of KPI and lead the team towards attaining target sales goals

• Developed comprehensive training materials, promoting knowledge retention and skill development.
• Increased overall productivity through tailored coaching sessions for individual team members.
• Collaborated with management to identify key performance indicators, aligning training goals with organizational objectives.
• Conducted regular refresher courses for seasoned employees to maintain high standards of professionalism and product knowledge.
• Empowered employees through comprehensive product knowledge training sessions that resulted in increased confidence when presenting to clients.
• Mentored new hires with personalized coaching sessions, enhancing their skills and boosting overall team performance.
• Coordinated successful cross-functional workshops that bridged gaps between departments and fostered stronger relationships among colleagues.

• In charge of managing the payroll
• Handling internal and external communications (email blasts, newsletters, important messages)
• Participated in the development of new internal promotional material (brochures for new joiners, employee engagement posts, etc.)
• In charge of handling the procedure of onboarding and exit from employees
• Maintenance and update of different databases
• Analysis and reports of employee data
• Handled daily administrative tasks (such as handling employee issues, communicating efficiently with externals)
• Facilitated workshops for teams of different sizes
• Assisted in the adaptation towards a digital work situation (COVID-19)

• Digital Marketing Coordinator
• Community manager, Social Media Coordinator, content creator (daily posts, editing videos, product descriptions)
• Developed strategic communications throughout the social media platforms
• Organized social media campaigns
• Implemented A/B testing on various channels to identify best-performing tactics and optimize campaign performance.
• Used Adobe Creative Suite to design promotional materials, search engine marketing advertisements and mobile advertisements.

• Development of content and writing blog posts for the website
• Proofreading of documents
• Photographer for events
• Helped with photo and video production and performed visual and sound editing tasks.
• Prepared social media posts and videos with eye for viral content strategies.
• Managed social media accounts to drive growth and enhance brand reputation.

• In charge of managing a team of 5 participants for the daily tasks
• Supervised and trained participants as business department interns from 4 different countries (Sweden, Belgium, U.S and Mexico)
• Lead and facilitated workshops for 100 international participants
• Interviewed over 300 potential candidates for the program
• Experience in drafting weekly reports to maintain communication with HQ
• Performed a professional show in 90 cities in 24 different countries
• Led teams of 5 people daily in different activities around the world
• Recruitment of potential candidates for the program, presentations in academic institutions, informational table, direct approach
• Assisted in meeting annual enrollment goals by consistently achieving personal recruitment targets set forth by management each academic year.