Pablo Cosco
Customer Service Agent
Cancun
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
9
9
years of post-secondary education
Work History
Telephone Operator
Majestic Hotel
Cancun
01.2023 - 04.2024
- Supported customers by managing Number calls per day efficiently while maintaining professionalism and upbeat tone.
- Operated switchboard and routed incoming calls to appropriate departments.
- Collected and verified telephone numbers, addresses, and proper spelling of names.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Airport Customer Service Agent
Swissport
Cancun
12.2023 - Current
Airport Customer Service Agent
Swissport
Cancun
12.2023 - Current
Education
no. 6 - undefined
Pablo Cosco Aguilar
01.1992 - 05.1995
undefined
Escuela primaria Josefa ortiz de domínguez
01.1989 - 05.1994
High School - General Studies
CEINTEC
Cancun 01.2011 - 01.2011
2011 High School - General Studies
Escuela secundaria General
Cancun 01.2011 - 06.2011
Skills
Sales expertise
undefinedTimeline
Airport Customer Service Agent
Swissport
12.2023 - Current
Airport Customer Service Agent
Swissport
12.2023 - Current
Telephone Operator
Majestic Hotel
01.2023 - 04.2024
2011 High School - General Studies
Escuela secundaria General
01.2011 - 06.2011
High School - General Studies
CEINTEC
01.2011 - 01.2011
no. 6 - undefined
Pablo Cosco Aguilar
01.1992 - 05.1995
undefined
Escuela primaria Josefa ortiz de domínguez
01.1989 - 05.1994
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