Paloma Candia Castro
Zacatecas, Zac.
Summary
Dedicated and organized Virtual Assistant with a commitment to enhancing accuracy and efficiency through the maintenance and development of administrative and procedural processes. Excellent data entry, time management, and customer service skills. Focused and communicative individual with experience providing administrative support. Dedicated, responsible, and quick to learn. Excels at multitasking and has exceptional spoken and written communication skills. Background includes experience as a receptionist and an administrative assistant.
Overview
6
6
years of professional experience
Work History
Translator
UAZ (Universidad Autonoma de Zacatecas)
2018.08 - 2020.05
- Translated documents in English and Spanish.
- Reviewed final works to spot and correct errors in punctuation, grammar and translation.
- Applied cultural understanding to discern specific meanings beyond literal written words.
- Replicated flow, style and overall meaning of original texts.
Receptionist Intern
SEZAMI (Secretaria del Zacatecano Migrante)
2019.08 - 2021.01
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
Interpreter
Language Line Solutions
2020.10 - 2021.10
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest and suspects.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Maintained message content, tone and emotion as closely as possible.
Virtual Assistant/Maintenance Coordinator
True Work Logistics
2022.06 - 2024.06
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
- Conferred with customers by telephone, chat or email to provide information.
- Assisted coworkers and staff members with special tasks on daily basis.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Enhanced communication between departments, facilitating prompt responses to maintenance requests and reducing delays in repairs.
- Managed vendor relationships for timely delivery of parts and services, ensuring smooth operations within the facility.
- Maintained detailed records of all maintenance activities performed, allowing for effective tracking of progress over time.
Education
Bachelor´s Degree - Arts And Culture
UAZ (Universidad Autonoma De Zacatecas)
05.2020
Skills
- Multitasking
- Oral and Written Communications
- Consecutive Translation
- Time Management
- Confidential Information Protection
- Administrative duties
- Client Service
- Appointment Coordination
- Schedule Maintenance
Languages
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
German
Beginner (A1)
Timeline
Virtual Assistant/Maintenance Coordinator
True Work Logistics
2022.06 - 2024.06
Interpreter
Language Line Solutions
2020.10 - 2021.10
Receptionist Intern
SEZAMI (Secretaria del Zacatecano Migrante)
2019.08 - 2021.01
Translator
UAZ (Universidad Autonoma de Zacatecas)
2018.08 - 2020.05
Bachelor´s Degree - Arts And Culture
UAZ (Universidad Autonoma De Zacatecas)
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