Enhanced cross-departmental communication to facilitate seamless coordination of procurement activities, ensuring efficient ordering, tracking, and receipt of products.
Resolved daily issues by handling invoice discrepancies, replacements for rejected materials, and missed and late deliveries.
Mentored junior procurement professionals, fostering a culture of continuous learning and professional development within the team.
Achieved a 50% reduction in overdue invoices and ensured timely payments to suppliers.
Coordinated the transition from purchasing directly from Dell to sourcing through the supplier D&H.
Product Sales Analyst
CompuCom Mexico
02.2020 - 08.2021
Responsible for the maintenance of assigned accounts, including order entry, order tracking, and coordination of returns
Developed strong relationships with clients, ensuring their needs were met and promoting repeat business.
Consulted with internal teams to supply accurate product and service information.
Provide helpful recommendations based on their requests and informs them of any discontinued products, along with suitable alternatives
Operations Executive
Kerry logistics Mexico
02.2015 - 03.2019
Coordinated multi-modal shipments for seamless delivery to worldwide destinations, enhancing customer satisfaction.
Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.
Coordinated with internal teams to enable timely ordering, shipping and receipt of goods.
Processed customs declarations and maintained records of customs documents.
Maintained up-to-date knowledge of changing customs requirements, ensuring smooth flow of goods across borders.